職務要約 職務 サービスに関する顧客請求書を作成、生成、印刷、記録、郵送する。自動請求システムが正確な請求書を効率的に作成できるよう運用・保守を行う。日次、月次、その他定期的な請求サマリーレポートや財務諸表を作成する。アカウント記録の維持、監視、分析を行う。 職務概要 当GPSに必要とされる共通スキル ①専門的知識と技術スキル：自分の職務およびそれに関連する幅広い理解を示し、さまざまなプロセスにスキルを適用することができる。②問題解決能力：自分のチームで発生する問題に対して、広い視野で問題を捉え、新しい解決策を見つけ、解決する。 ③コミュニケーション能力：自分のチームまたは密接に関連するチームに対して、業務内容に関連する詳細かつ複雑な情報の伝達・交換ができる。 ④ビジネス理解と影響力：必要としない。 職務と責任 顧客請求および関連情報の正確性を検証する。 契約条件に準拠した請求用の顧客アカウント設定を管理する。 ①顧客請求設定や請求書発行の正確性を確保する。 ②契約変更を反映するため請求パラメータを調整する。 ③顧客の紛争や複雑なエスカレーション案件を調査・解決する。 ④売上税、手数料、その他諸費用の正確な処理を確保する。 ⑤請求調整や問題・不一致の根本原因分析を行う。 ⑥SOXコンプライアンスのため手順遵守と文書管理を確保する JOB SUMMARY Job 1. Prepares, generates, prints, records, and mails customer service invoices. 2. Operates and maintains automated billing
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our
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