＜職務内容/Main Tasks＞チームミッション：より良いカスタマーエクスペリエンス実現のためのグローバル戦略を策定し、シームレスでパーソナルな顧客体験をお客様の生涯にわたる関係構築につなげる。本ポジションに期待される役割・主要マーケットでの新車購入およびサービス体験におけるお客様満足度調査及びPDCAの実施をリードする。（年次のKPI設定・月次進捗管理、役員報告）・グローバルに収集されるお客様の声(VoC)、満足度調査の結果を分析し、新たな効果測定の手法など将来に向けた方策提案を行う。・各マーケットでのカスタマーエクスペリエンス戦略の実行フォロー及びベストプラクティスの共有を推進する。本社・現地チームと連携し、PDCAの仕組みづくり、会議体のマネジメントを行う。・課長として上記業務遂行のためのチームマネジメント・育成を行うDepartment Mission：Develop and implement Global strategy for enriched customer experience which is seamless and personalized to create lifelong customer engagement．Expected Role： - Leading PDCA process related to customer satisfaction survey collaborating with our key markets/regions．
Who we are is what we do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. The team comprises over three thousand self-driven individuals
第一印象はたいへん重要です。お客様の心、思い出に残る感動の体験をスタートさせるために、スムーズなサービスオペレーションを実現し、卓越した洞察から優れたサービスを提供し、あらゆるご希望を先読みして、お客様にくつろいでいただける豊かな経験のあるフロントデスク担当を募集しています。 First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request
Technical Support Lead - Japan at Smartsheet Tokyo, Japan Smartsheet is looking for a Technical Team Lead for its Technical Support organization to be a subject matter expert within our feature-specific Support pods. Apart from working
Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year.
Minimum qualifications: Bachelors degree or equivalent practical experience. 7 years of sales experience in the technology industry with SaaS, PaaS or IaaS products and platforms. 5 years of experience in a sales, partner or channel manager
Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year.
Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year.
We are looking for an experienced mechanical engineer who can lead hardware development for a robotics project, emphasizing reliable peripheral equipment. The right candidate will be proficient in advanced mechanical engineering, collaborating with specialized engineers for
LSEG, the worlds leading source of intelligent information for businesses and professionals. We deliver intelligent information quickly and efficiently, so professionals have knowledge to act. By joining the LSEG Quantitative Product Specialist team, we will be
Position Summary London Stock Exchange Group (LSEG) is a leading global financial markets infrastructure and data provider. We are enabling the growth and transformation of the global financial community through innovations, including data science, AI, cloud-based
Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year.
At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and
Work Schedule Other Environmental Conditions Office Job Description When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. Surrounded by collaborative colleagues, you’ll have the support and opportunities that only a global leader
Job Description At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world
Job Description Job Title: Accounts Receivable Manager Overview: The Accounts Receivable Manager plays a crucial role in ensuring the financial stability of the organization by overseeing the accounts receivable processes. This role involves managing a team
Work Schedule Other Environmental Conditions Office Job Description ポジション：ビジネスアナリスト About Us サーモフィッシャーサイエンティフィック インコーポレイテッドについて 米国マサチューセッツ州ウォルサムに本社を置き、世界中に125,000人の従業員を擁しています。総売上高は440億ドル、研究開発費は15億ドルに及び、Thermo Scientific、Applied Biosystems、Invitrogen、Fisher Scientific、Unity Lab Services、Patheon、PPDブランドは、世界のさまざまな分野の基礎・応用研修、製品開発、品質管理・保証、安全保障から医療、製薬・バイオ医薬に至るお客様に広く浸透しています。 Essential Duties and Responsibilities 【デジタルサイエンスソリューション導入全般】 デジタルサイエンスソリューションのコンサルタントとして、化学・医薬など先端技術を事業とするお客様向けラボラトリーソリューションの導入及び運用のコンサルティングを行い、専門性を磨くことができます。 Job Description 業務内容 要件定義：法人のお客様向けにソリューションパッケージの仕様を説明し、ユーザからビジネス要件をヒアリングし、システム実装要件の収集・分析・定義・提案・ドキュメンテーションを行います プロジェクトマネジメント：プロジェクトマネージャーと協力して、プロジェクト計画を立て、プロジェクトの完遂を支援します テクニカルサポート：プロジェクトマネージャー、実装チーム、お客様とコミュニケーションを行い、実装内容がビジネス要件とアラインするように設計・開発・テストなど工程をレビューし、実装における各種課題解決を支援します ソシューション導入業務において、プロセス改善・コンプライアンス強化等内部の改善改革に積極的に参加し、貢献します カスタマーエンゲージメントにおいて、計画・リソーシング・管理・トラッキング・報告あらゆる面で提案を行います 実装チームとお客様のコミュニケーションを支援し、必要に応じて内部・外部向けにプレゼンテーションを行います。 ベストプラクティスとなるソシューション構築に貢献します。 必要に応じて内部・外部の会議に参加します。国内外に出張する場合があります。 大学もしくは大学院卒
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business
Keywords Studios is an international technical and creative services provider to the global video games industry. Established in 1998 and headquartered in Dublin, Keywords now has over 50 studios located across Europe, North America, South America
Keywords Studios is an international technical and creative services provider to the global video games industry. Established in 1998 and headquartered in Dublin, Keywords now has over 50 studios located across Europe, North America, South America
