Job Purpose Drive the execution of the new model (CFOM) to improve the value of the customer experience and maximize business value. Establish full personalized engagement, operation and advanced analytics model to implement customer centered data driven marketing
Job Description Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue over $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether
Narvar is growing! We are hiring an Enterprise Customer Success Manager to help scale our customer base in Japan. You are a person who is self-motivated, scrappy, and willing to learn and take action. You get to work
サポート組織のメンバーとして、あなたの仕事は、顧客の需要を代弁しながら、Oracle の顧客ベースに販売後のサポートとソリューションを使用しています。これには、電話や電子メールによる手段による販売後の非技術的な顧客からの問い合わせの解決、および当社の電子サポート サービスの使用とトラブルシューティングに関する技術的な質問の解決などがあります。顧客との主な連絡窓口として、サポートと顧客との関係、さまざまな顧客の状況やエスカレートされた問題について Oracle の社内従業員にアドバイスと支援を提供する責任があります。 国内の顧客向けに24/7のサポートを提供しているため、夜勤を含む24/7のシフトワークでの勤務となります。 Career Level - IC1 In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for
Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department.
About The Team Our Customer Success team at OpenAI is dedicated to partnering with our customers and their people to embrace AI through the adoption of ChatGPT Enterprise. OpenAIs customers represent a range of diverse backgrounds and maturity, from
Reporting to the Business Insights & Analytics (BI&A) Center of Excellence (CoE), APAC, you will make a significant impact in Johnson and Johnson Innovative medicines Japan to drive market leading, insight led competitiveness. You will lead best in
•Position Purpose •Develop and deliver strategies to give our company customer facing teams a competitive edge with personalized engagement as well as data-driven insights using advanced commercial processes, systems and tools •Key Responsibility Areas •Establish the strategic direction
Job Description Summary Collect valuable insights through managing primary and secondary research to identify business opportunity, support to structure strategic planning process & brand health governance. Suggest actionable insights from qualitative data, identify trends, assess strategies, competitive intelligence,
Job Description Summary Drive marketing excellence through developing marketing capabilities in our organization and leading strategic framework process and governance. Develop industry-leading marketers who can thrive in an ever-changing external environment through comprehensive training programs. Promote
About us Treasury Wine Estates (TWE) is a premium focused, global leader in wine with strong positions in key global markets, supported by an unrivalled global footprint, business model, award-winning premium brand portfolio and a talented
Woven by Toyota is the mobility technology subsidiary of Toyota Motor Corporation. Our mission is to deliver safe, intelligent, human-centered mobility for all. Through our Arene mobility software platform, safety-first automated driving technology and Toyota Woven
企業概要 ETAS Japan Established in October 1998. ETAS Japan is a 100-percent subsidiary of the ETAS GmbH. ETAS provides vehicle basic software, middleware, development tools, cloud-based operations services, cybersecurity solutions, and end-to-end engineering and consulting services
Company Description LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain
<職務内容/Main Tasks>チームミッション:より良いカスタマーエクスペリエンス実現のためのグローバル戦略を策定し、シームレスでパーソナルな顧客体験をお客様の生涯にわたる関係構築につなげる。本ポジションに期待される役割・主要マーケットでの新車購入およびサービス体験におけるお客様満足度調査及びPDCAの実施をリードする。(年次のKPI設定・月次進捗管理、役員報告)・グローバルに収集されるお客様の声(VoC)、満足度調査の結果を分析し、新たな効果測定の手法など将来に向けた方策提案を行う。・各マーケットでのカスタマーエクスペリエンス戦略の実行フォロー及びベストプラクティスの共有を推進する。本社・現地チームと連携し、PDCAの仕組みづくり、会議体のマネジメントを行う。・課長として上記業務遂行のためのチームマネジメント・育成を行うDepartment Mission:Develop and implement Global strategy for enriched customer experience which is seamless and personalized to create lifelong customer engagement.Expected Role: - Leading PDCA process related to customer satisfaction survey collaborating with our key markets/regions. E.g. Annual KPI
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and
Purpose & Overall Relevance for the Organization: Lead the process for brand driven / cross functional projects. Lead the business review process for sustainable brand growth, with quantitative data and qualitative insights. Lead the range process through
Who are we? Equinix is the world’s digital infrastructure company®, operating over 250data centers across the globe. Digital leaders harness Equinixs trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations
General Job Function: . Lead business development and capturing opportunities . Develop and foster customer relationships . Lead business growth in the long term Duties and Responsibilities (in the order of priority): . Capture opportunities to meet