General Profile: Fully demonstrates in-depth knowledge and experience with TE applications for setting up and deploying AIx Analytics at comprehensive service agreement sites. Provides support to colleagues with less experience. Works independently, receives guidance in only
Responsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikToks global headquarters are in Los Angeles and Singapore, and its offices include New York,
Key Responsibilities Identifies areas for improvement to drive continual improvement for digital tools. Globally the power user serves as the main point of contact for customer site digital tools Internally explains difficult or sensitive problems building consensus
Legal, Investment Bank Legal, Vice President, Tokyo We are looking for an international or Japan qualified attorney with Japan capital markets and corporate law experience to provide legal support to Investment Banking of Goldman Sachs in
Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is
Req ID: 299972 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are
ET Business Mgmt. Operations – EYTS Business Management Lead The opportunity The overall purpose of the EYTS Business Manager role is to provide business management level services and support to the EYTS functional teams to ensure
Family Description Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration / transformation, and education. Generates revenue and the increase of customer
Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is
Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is
Key Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications. Performs startup activities through Tier II with limited support. Able to complete qualifications with minimal assistance. Completes quality repairs. Actively
Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not
Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is
Its fun to work in a company where people truly BELIEVE in what theyre doing! Were committed to bringing passion and customer focus to the business. About Us Kyriba is a global leader in liquidity performance
Job Description: Department Overview Rakuten Ichiba is one of the largest e-commerce shopping centers in Japan with approximately 60,000 stores opening and a total annual distribution of approximately 5 trillion yen in 2023. EC Solution Development
Technical Support Engineer (TSE) – Job Description Principle Responsibilities: (% of time:) Provide technical assistance to CE’s (65%) Evaluate data, identify top technical issues, Part Validation Process (20%) Review and update documentation, knowledge dB, BKM’s (10%)
Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is
Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not
Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is
外資系ITサービス企業が、ITサービスデスク (アドミ)を探しております。 1年の契約社員スタートのポジションで(十分な経験があれば、正社員採用の可能性あり)、 長期的に就業可能なポジションです。 エンドユーザーからのサービスリクエストに基づき、クライアントのソフトウェア、ハードウェア、ネットワークを解決、維持、管理し、SLAに従ってクライアントに下のサービスを提供して頂きます。 - クライアントのエンドユーザーから提起されたすべてのチケットにタイムリーに対応する - 品質パラメータを維持し、サービス要求の解決を図る - クライアントのネットワーク、サーバー、システム、ストレージ、プラットフォーム、インフラ、その他の機器の管理者として、各機器の適切な機能と維持管理を行う - チケット（ダイヤルホーム、Eメール、チャット、IMS）の数をチェックし、定義された解決時間枠に従って正しい解決策を講じる - 提起されたチケットの根本原因分析を行い、問題解決のためのアクションプランを作成し、正しい顧客満足を確保する - 優先度の高いチケットやサービスに対して、受け入れと即時解決を提供する - サービスリクエストに基づくソフトウェア/ハードウェアのインストールと設定 - 各問題の優先順位に従ってタイムリーに100％順守し、クライアントの期待を管理し、エスカレーションを確実にゼロにする - クライアントの要件と要求に応じて、アプリケーションやユーザーアクセスを提供し、タイムリーな解決を図る - 顧客によって定義された解決時間に従って、受付から解決までのすべてのチケットを追跡する - 重要なデータ/ログと管理リソースのタイムリーなバックアップを維持し、ソリューションが顧客満足度を維持するために許容できる品質であることを確認する - 複雑な問題を解決するためにオンサイトチームと調整し、タイムリーなクライアントサービスを確保する - Chat BOTSが収集したログを確認し、すべてのサービスリクエスト/問題がタイムリーに解決されるようにする The purpose of the
