Moxy Tokyo Kinshicho is located in the heart of downtown Tokyo. The Hotel has 205 rooms which boast stylish, minimalist designs, a bar & lounge, and a gym. The Hotel offers food and drinks around the
POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing
Must have Japanese citizenship or Eligible work in Japan permit holder POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges,
*Must have Japanese citizenship or Eligible work in Japan permit holder JOB SUMMARY The Night Duty Manager serves as the property Manager on Duty during nighttime operations, overseeing all aspects of property management to ensure the
Winter 2024/2025 Seasonal Position NBS FRONT DESK & RESERVATIONS CONSULTANT NBS is seeking enthusiastic, confident, and friendly English and Japanese bilingual staff to fill short and full season positions for the upcoming 2024/25 winter season. If you’re on
POSITION SUMMARY Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the
JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the
JOB SUMMARY The Destination Sales Manager (DSM) works collaboratively with off-property sales channels (i.e. Sales Office, Area Sales, EST) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Provides
JOB SUMMARY Serves as the property Manager on Duty and directs all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management
JOB SUMMARY The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position
Got a knack for helping out and love meeting new, interesting people? Enjoy getting hands-on, whether its building furniture or troubleshooting technical devices? Does throwing various community events and creatively tackling all sorts of client requests
POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any
POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room
JOB SUMMARY Functions as the strategic business leader of the propertys Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property’s rooms. Position works with direct reports to develop and implement departmental strategies
日本語スキル必須 / Japanese language skill is a must. 予約の確認、部屋の割り当て、ルームキーの発行と有効化により、すべてのゲストのチェックインを処理する。宿泊料金、現金、小切手、デビットカード、クレジットなど、すべての支払いタイプを処理する。すべてのチェックアウトを処理し、遅延料金や係争中の料金の解決を行う。ゲストからの電話、メッセージ、リクエスト、質問、懸念事項のすべてに応答し、記録し、処理する。ハウスキーピングと連携して、チェックインに必要な部屋の準備状況を把握する。ゲストや訪問者に駐車手順を伝え、必要に応じてベルスタッフやバレースタッフを派遣する。宿泊客に、ホテルや地元の観光地に関する案内や情報を提供する。日報（チェックイン・チェックアウト数）の作成、特別なリクエストの確認、レポートの正確性を確認する。コンピューターシステムで、指定されたキャッシャーとクロージングレポートを完成させる。ゲストの個人小切手とトラベラーズチェックを現金化する。シフトの開始と終了時にバンクを数える。会計仕様に従ってレシートの残高を調整しドロップする。 会社の安全およびセキュリティに関するすべての方針と手順に従う。事故、怪我、危険な作業状況をマネージャーに報告する。会社の方針と手続きに従う；制服と身だしなみが清潔でプロフェッショナルであることを確認する。専有情報の機密性を維持し、会社の資産を保護する。会社の基準に従い、すべてのゲストを歓迎し、レコグナイズする。ゲストのサービスニーズを予測して対処する。障害のあるゲストを支援する。明確でプロフェッショナルな言葉遣いで他者と会話し、適切なエチケットで電話に応対する。他者との良好な関係を築き、維持する。品質保証の期待と基準を遵守する。長時間、立ったり、座ったり、歩いたりする。10ポンド以下の重さのものを補助なしで移動、持ち上げ、運び、押し、引き、置く。監督者の要請により、その他の合理的な職務を遂行する。 マリオット・インターナショナルでは雇用機会均等の実現に向けて、多種多様な人材の雇用、従業員を第一に考え受け入れる企業文化の維持に取り組んでいます。当社は、身体障害者や退役軍人など、保護された根拠に基づく差別、あるいは準拠法の適用を受けるあらゆる根拠に基づく差別の撤廃に取り組んでいます。...
JOB SUMMARY Assists the property’s Banquets/Catering Department in the propertys reactive and proactive sales efforts with a focus on group and catering accounts. The position contributes to achieving revenue goals and the financial performance of the
JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes
JOB SUMMARY Loyalty Manager is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Elite members’ journey: from
JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related
JOB SUMMARY The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position
