Overview Over View Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. Interviews are conducted virtually, a part of being a distributed-first company.
Job Description: Business Overview Rakuten Group’s mission is to contribute society by creating value through innovation and entrepreneurship. Rakuten group has almost 100 million customers based in Japan and 1 billion globally as well . We
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Our story Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more than 8,000 experts and over 30 years
Our story Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more than 8,000 experts and over 30 years
Job Description: Essential Job Functions: • Provide technical support in infrastructure services, responding to issues and assisting in tasks. • Contribute to the implementation of infrastructure projects and assignments. • Monitor and troubleshoot infrastructure systems, ensuring
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Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is
Our story Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more than 8,000 experts and over 30 years
Job Description: Business Overview The Technology Platforms Division (TPD) is responsible for building and operating the infrastructure and ecosystem platforms which power the Rakuten Group. Our mission is to provide our Rakuten Cloud and Ecosystem Platforms
外資系ITサービス企業が、ITサービスデスク (アドミ)を探しております。 1年の契約社員スタートのポジションで(十分な経験があれば、正社員採用の可能性あり)、 長期的に就業可能なポジションです。 エンドユーザーからのサービスリクエストに基づき、クライアントのソフトウェア、ハードウェア、ネットワークを解決、維持、管理し、SLAに従ってクライアントに下のサービスを提供して頂きます。 - クライアントのエンドユーザーから提起されたすべてのチケットにタイムリーに対応する - 品質パラメータを維持し、サービス要求の解決を図る - クライアントのネットワーク、サーバー、システム、ストレージ、プラットフォーム、インフラ、その他の機器の管理者として、各機器の適切な機能と維持管理を行う - チケット(ダイヤルホーム、Eメール、チャット、IMS)の数をチェックし、定義された解決時間枠に従って正しい解決策を講じる - 提起されたチケットの根本原因分析を行い、問題解決のためのアクションプランを作成し、正しい顧客満足を確保する - 優先度の高いチケットやサービスに対して、受け入れと即時解決を提供する - サービスリクエストに基づくソフトウェア/ハードウェアのインストールと設定 - 各問題の優先順位に従ってタイムリーに100%順守し、クライアントの期待を管理し、エスカレーションを確実にゼロにする - クライアントの要件と要求に応じて、アプリケーションやユーザーアクセスを提供し、タイムリーな解決を図る - 顧客によって定義された解決時間に従って、受付から解決までのすべてのチケットを追跡する - 重要なデータ/ログと管理リソースのタイムリーなバックアップを維持し、ソリューションが顧客満足度を維持するために許容できる品質であることを確認する - 複雑な問題を解決するためにオンサイトチームと調整し、タイムリーなクライアントサービスを確保する - Chat BOTSが収集したログを確認し、すべてのサービスリクエスト/問題がタイムリーに解決されるようにする The purpose of the
Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is
Requisition Id : 1519862 The opportunity : Assistant Manager-TMT-Assurance-ASU - Audit - Audit Services - Kochi TMT : Industry convergence offers TMT (Technology, Media & Entertainment, and Telecommunications) organizations the chance to evolve and transform, but
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the
Automotive Connectivity Test Engineer Company Profile Capgemini Engineering combines, under one brand, a unique set of strengths from across the Capgemini Group: world-leading engineering and R&D and digital manufacturing expertise. With broad industry knowledge and cutting-edge
For Current Gilead Employees and Contractors: Please log onto your Internal Career Site to apply for this job. At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such
Company Description Publicis Groupe is not just a company you work for; it’s a platform for you to take your talent to the world. If you want to help change the world, ideas alone are not
Key Responsibilities Interpret, analyze, and present metrics/KPIs to Management. Drive corrective actions with appropriate groups to improve metrics and address exceptions. Reporting to a country logistics manager and occasionally communicate and present to upper management Lead
Job Description: Business Overview Expanding marketing partner business with mission to maximize client sales We provide a wide range of marketing solutions, including over 70 Rakuten services, advertising and marketing research using over 100 million Rakuten
Company Description Publicis Groupe is not just a company you work for; it’s a platform for you to take your talent to the world. If you want to help change the world, ideas alone are not