Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is
Job Description Purpose: Reporting to the NEA SCM Lead, this role is responsible for ensuring 1) common business process is governed so that 2)Business Requirement as NEA is clearly summarized and can be 3)Shared as business
Family Description Applied R&D (AR) consists of target-oriented research either with the goal of solving a particular problem / answering a specific question or for multi-discipline design, development, and implementation of hardware, software, and systems including
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySoftware Engineering Job Details About Salesforce We’re Salesforce, the Customer
Company Description Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to
Enabling a software-defined, electrified future. Visteon is a technology company that develops and builds innovative digital cockpit and electrification products at the leading-edge of the mobility revolution. Founded in 2000, Visteon brings decades of automotive intelligence
The NPO Expert Engineer interfaces with customers to provide network design and performance related to services. Main Responsibility Area: Required to proceed the delivery of network planning and optimization projects according to the agreed scope of
About Glean We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants
Job Description Purpose of the role To maintain the smooth and efficient operation of our trading desks, providing operational support and expertise to traders, sales professionals, and other key stakeholders, helping them maximize their productivity and
Head of Investor Relations (“IR”) will work with the Vice President of Finance and Accounting and the Director of Finance to drive all IR activities of Astroscale Holdings Inc. (“ASHD”) including managing daily investor interactions, arrangement
Job Description: Business Overview Payment systems, including credit cards, electronic money, and web/app-based payment systems, have become an integral part of our daily lives. Rakuten Card boasts over 30 million issued cards and has achieved the
Job Description: Business Overview The AI & Data Division (AIDD) creates powerful, customer-focused search, recommendation, data science, advertising, marketing, price and inventory optimization solutions to a variety of businesses in commerce industries. We design, develop, and
About Woven by ToyotaWoven by Toyota, a part of the Toyota Group, is challenging the current state of mobility through human-centric innovation and empowering mobility transformation. Through our AD/ADAS technology, our automotive software development platform Arene
Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our
About Woven by ToyotaWoven by Toyota, a part of the Toyota Group, is challenging the current state of mobility through human-centric innovation and empowering mobility transformation. Through our AD/ADAS technology, our automotive software development platform Arene
About Woven by ToyotaWoven by Toyota, a part of the Toyota Group, is challenging the current state of mobility through human-centric innovation and empowering mobility transformation. Through our AD/ADAS technology, our automotive software development platform Arene
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Job Description: Business Overview Rakuten Payment, as part of the Rakuten Group which aims to be a Global Innovation Company, offers services and products focused on the payment and marketing sectors. We aim to expand the
Purpose of the role This role is essential for ensuring reliable delivery of stable issuing services for Japan and the greater APAC region. This role will focus on deployment, configuration and support of Japan specific issuing
外資系ITサービス企業が、ITサービスデスク (アドミ)を探しております。 1年の契約社員スタートのポジションで(十分な経験があれば、正社員採用の可能性あり)、 長期的に就業可能なポジションです。 エンドユーザーからのサービスリクエストに基づき、クライアントのソフトウェア、ハードウェア、ネットワークを解決、維持、管理し、SLAに従ってクライアントに下のサービスを提供して頂きます。 - クライアントのエンドユーザーから提起されたすべてのチケットにタイムリーに対応する - 品質パラメータを維持し、サービス要求の解決を図る - クライアントのネットワーク、サーバー、システム、ストレージ、プラットフォーム、インフラ、その他の機器の管理者として、各機器の適切な機能と維持管理を行う - チケット（ダイヤルホーム、Eメール、チャット、IMS）の数をチェックし、定義された解決時間枠に従って正しい解決策を講じる - 提起されたチケットの根本原因分析を行い、問題解決のためのアクションプランを作成し、正しい顧客満足を確保する - 優先度の高いチケットやサービスに対して、受け入れと即時解決を提供する - サービスリクエストに基づくソフトウェア/ハードウェアのインストールと設定 - 各問題の優先順位に従ってタイムリーに100％順守し、クライアントの期待を管理し、エスカレーションを確実にゼロにする - クライアントの要件と要求に応じて、アプリケーションやユーザーアクセスを提供し、タイムリーな解決を図る - 顧客によって定義された解決時間に従って、受付から解決までのすべてのチケットを追跡する - 重要なデータ/ログと管理リソースのタイムリーなバックアップを維持し、ソリューションが顧客満足度を維持するために許容できる品質であることを確認する - 複雑な問題を解決するためにオンサイトチームと調整し、タイムリーなクライアントサービスを確保する - Chat BOTSが収集したログを確認し、すべてのサービスリクエスト/問題がタイムリーに解決されるようにする The purpose of the
