Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we
Req ID: 299972 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are
Basic Qualifications: · Bachelor of Science degree in Computer Science, Information Systems or equivalent work experience. · 2-4 years of experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server
POSITION SUMMARY 日本語スキル必須 / Japanese language skill is a must. ITスペシャリスト職については各エリアの募集ホテルにて雇用をされますが、勤務場所についてはエリア内のマリオット直営ホテルにてご勤務をいただきます。Cluster業務となりますのでエリア内にある複数のホテルを担当することになります。/ IT specialist is in charge of multiple hotels managed by Marriott in the area and the work place is different hotel from the host hotel
ET Business Mgmt. Operations – EYTS Business Management Lead The opportunity The overall purpose of the EYTS Business Manager role is to provide business management level services and support to the EYTS functional teams to ensure
Job Description: Respond Resolves all L2 issues / incidents / tasks for Customers either escalated from L1 support or end user via email, phone, or SM tool. Scope a customer s issue by collecting the relevant
Woven by Toyota is the mobility technology subsidiary of Toyota Motor Corporation. Our mission is to deliver safe, intelligent, human-centered mobility for all. Through our Arene mobility software platform, safety-first automated driving technology and Toyota Woven
Lucera Financial Infrastructures is hiring a DevOps Administrator to work on our core global infrastructure, used by some of the top names in financial services. We are looking for someone who has 3+ years’ experience working
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries
AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves
Family Description Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration / transformation, and education. Generates revenue and the increase of customer satisfaction
At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We
Job Purpose: Solutions Manager role is a people manager role to lead a team comprising of pre-sales and solution architects. The incumbent is responsible for country MGP targets. The incumbent will need to work closely with
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves
Estee Lauder Companies Job Description Position : Warehouse Automation Control & Application Specialist Reporting to : Network Optimization Program Director Location : Shimotsuma, Ibaraki, Japan Position Summary & Job Description Analyze, maintain, upgrade and improve all automation
Location(s) Shijie Town, Dongguan, Guangdong Company Molex Career Field Engineering Job Number 162769 PRIMARY PURPOSE: Perform electrical testing, high speed tester support used in the manufacturing of High Speed cable assemblies based on standards such as
This role will be instrumental in helping shape Oracles cloud transformation of our Fusion SaaS Services. Fusion Cloud Customer Support Service organization provides technical assistance for Fusion Cloud (ERP) to customers, partners, consultants and sales engineers,
You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters
外資系ITサービス企業が、ITサービスデスク (アドミ)を探しております。 1年の契約社員スタートのポジションで(十分な経験があれば、正社員採用の可能性あり)、 長期的に就業可能なポジションです。 エンドユーザーからのサービスリクエストに基づき、クライアントのソフトウェア、ハードウェア、ネットワークを解決、維持、管理し、SLAに従ってクライアントに下のサービスを提供して頂きます。 - クライアントのエンドユーザーから提起されたすべてのチケットにタイムリーに対応する - 品質パラメータを維持し、サービス要求の解決を図る - クライアントのネットワーク、サーバー、システム、ストレージ、プラットフォーム、インフラ、その他の機器の管理者として、各機器の適切な機能と維持管理を行う - チケット（ダイヤルホーム、Eメール、チャット、IMS）の数をチェックし、定義された解決時間枠に従って正しい解決策を講じる - 提起されたチケットの根本原因分析を行い、問題解決のためのアクションプランを作成し、正しい顧客満足を確保する - 優先度の高いチケットやサービスに対して、受け入れと即時解決を提供する - サービスリクエストに基づくソフトウェア/ハードウェアのインストールと設定 - 各問題の優先順位に従ってタイムリーに100％順守し、クライアントの期待を管理し、エスカレーションを確実にゼロにする - クライアントの要件と要求に応じて、アプリケーションやユーザーアクセスを提供し、タイムリーな解決を図る - 顧客によって定義された解決時間に従って、受付から解決までのすべてのチケットを追跡する - 重要なデータ/ログと管理リソースのタイムリーなバックアップを維持し、ソリューションが顧客満足度を維持するために許容できる品質であることを確認する - 複雑な問題を解決するためにオンサイトチームと調整し、タイムリーなクライアントサービスを確保する - Chat BOTSが収集したログを確認し、すべてのサービスリクエスト/問題がタイムリーに解決されるようにする The purpose of the
