<職務内容/Main Tasks>INFINITIグローバルカスタマーエクスペリエンスチームのミッションは、長期的な顧客エンゲージメント向上を主としています。1. INFINITIカーにおけるカスタマーエクスペリエンス(CX)戦略の推進 - INFINITI CX戦略およびメンバーシップサービスとモビリティサービスから構成されるフレームワークを定義し、推進する - 社内関連部署や役員への定例報告会 ‐ 戦略、ステータスアップデート、マイルストーン、サポート要件、予算について等 - 日産本社および、主にアメリカ・カナダ・メキシコにおけるINFINITI CX戦略の推進 - アメリカ・カナダ・メキシコ地域における各CX戦略の進捗プロセス確認・フォローアップ2. 概念実証(PoC)と顧客が必要とする必要最低限の機能を備えたプロダクト(MVP)の展開 - 代理店パートナーや各グローバルリージョンのカウンターパートと連携し、各地域*ごとに全体的な計画(スコープとロードマップを含む)を作成し、CX PoCを実装する(*主に米国/カナダ/メキシコ向け) 3. 効果測定 - 北米地域を担当するグローバルCXプロジェクトマネージャー(PMO)として、イニシアチブのパフォーマンスを追跡・測定する。- グローバル・クリエイティブ、メディア、ソーシャル、エクスペリエンシャル、イベントエージェンシーとの協働・連携The mission of INFINITI CX team is to develop life long customer engagement.
Date Posted: 2023-05-03 Country: Japan Location: Ichigo Bldg. 2F 1-36-5, Nihonbashi Kakigara-cho, Chuo-ku, Tokyo, Japan Position Role Type: Unspecified The role: Reporting to the Director of Business Development, Asia, we are looking to hire an experienced Business
Business Development & Licensing Manager/ Senior Manager YOUR TASKS AND RESPONSIBILITIES: Conduct Japan landscape analysis of seed & biotech early-stage opportunities for Global deal as well as in-/out-licensing & M&A opportunities for Japan deal Develop BD&L strategy
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