<職務内容/Main Tasks>チームミッション:より良いカスタマーエクスペリエンス実現のためのグローバル戦略を策定し、シームレスでパーソナルな顧客体験をお客様の生涯にわたる関係構築につなげる。本ポジションに期待される役割・主要マーケットでの新車購入およびサービス体験におけるお客様満足度調査及びPDCAの実施をリードする。(年次のKPI設定・月次進捗管理、役員報告)・グローバルに収集されるお客様の声(VoC)、満足度調査の結果を分析し、新たな効果測定の手法など将来に向けた方策提案を行う。・各マーケットでのカスタマーエクスペリエンス戦略の実行フォロー及びベストプラクティスの共有を推進する。本社・現地チームと連携し、PDCAの仕組みづくり、会議体のマネジメントを行う。・課長として上記業務遂行のためのチームマネジメント・育成を行うDepartment Mission:Develop and implement Global strategy for enriched customer experience which is seamless and personalized to create lifelong customer engagement.Expected Role: - Leading PDCA process related to customer satisfaction survey collaborating with our key markets/regions.
For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organization, we offer professional development and advancement opportunities to complement
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for
MAIN PURPOSE This position reports directly to the Vice President of the Commercial Division and is primarily responsible for defining & managing Retail business related projects, network development, new store openings, and overall real estate-related projects that
In Consumer Sales Organization (CSO) our purpose is to earn fans and drive growth by building emotional connections to delight and empower everyone. We engage with consumers globally throughout their shopping journeys, navigating both physical storefronts
Koala is a high growth ecommerce startup originating in Sydney, Australia. We provide furniture for the digital age, and have become well known in Australia and Japan because of our approach to marketing & retail which is more
Description (Position Summary) Play an important role as a core team member via individually supporting project of marketing planning via 1) efficient media planning, 2) effectiveness of message deliver and 3) always on optimization for further improvement.
The Reality Labs group brings together world-class experts to develop and ship groundbreaking products at the intersection of hardware, software and content. We are building tools and experiences that make people feel closer together in Virtual
The Reality Labs (RL) team is looking for a Retail Technology Program Manager to design and develop high impact technologies that power the retail displays and demo devices. These programs drive trial and conversion for our Hardware at
Description (Position Summary) Play an important role as a core team member via individually supporting project of marketing planning via 1) efficient media planning, 2) effectiveness of message deliver and 3) always on optimization for further improvement.
Role Overview: Reporting into the Head of Japan, as the Retail business focused Senior Sales Manager, you will enhance and grow our Retail business with tight relationship with retail partners, with a focus on driving revenue and margin growth.
Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by
About us Treasury Wine Estates (TWE) is a premium focused, global leader in wine with strong positions in key global markets, supported by an unrivalled global footprint, business model, award-winning premium brand portfolio and a talented
Company Description Company Description Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Since launching 7
Koala is a high growth ecommerce startup originating in Sydney, Australia. We provide furniture for the digital age, and have become well known in Australia and Japan because of our approach to marketing & retail which is more
Position Description Position Title Prestige Senior Marketing Manager Location Tokyo HQ Reports to GM Scope / Brands Luxury Beauty Employment type Full time Position’s Mission Maximize COTY corporate values through the formulation and execution of successful marketing strategies
Royal Swinkels is a global family business of maltsters and brewers serving the retail and hospitality industry. We have steered a bold and independent course for over 300 years. From sourcing to production, our high-quality malts, beers
Company Description Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Since launching 7 years ago,
Company Description Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Since launching 7 years ago,
Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by