Account Management Director Tokyo Job

Position Name: Account Management Director Tokyo Job

Annual salary : 18 Million yen and above

Role Description:

• The key individual responsible for all aspects of relationship with a client – Sales, delivery, finance, legal and client satisfaction.
• This role will be responsible for managing and growing business within Airline, Hospitality and Travel/Tourism Industry.
• Ensure high levels of customer satisfaction for the accounts under management and work closely with the delivery teams and regional teams to achieve the same
• Focus on developing new account or growing existing account by nurturing effective relationships with key decision makers and influencers within the accounts.
• Maintain detailed and accurate pipeline and opportunities for growth.
• Manage responses to qualified prospective enquiries, RFPs and RFIs.
• Work with the different Lines of Businesses within and ensure that they participate in the customer interactions.
• Provide customer and market feedback to the stakeholders on the various offerings that has.

Key Responsibilities:

• Be the face of comapny to the Client and help position as an industry leader and trusted advisor.
• primary focus on Airlines, but responsibilities may also extend to other industry verticals of : Hotel, Energy & Renewables, Cruise, and Travel/Tourism industries
• Meet the targets for identified account in the geography in line with the plan for the Consulting and Digital Transformation business.
• Build and maintain strong, long-lasting consultative customer relationships and partner with them to understand their business priorities, objectives and imperatives.
• Define and execute plans to expand the Consulting and Transformation business in the identified/assigned accounts(s). • Effectively communicate the value proposition through proposals and presentations.
• Collaborate effectively with Consulting and Product teams to have adequate awareness of services and products and provide inputs that will enhance the account portfolio.
• Leverage the ecosystem of capabilities across digital innovation, domain experience and delivery excellence to develop solutions that address the client’s business problems
• Formulate Marketing, Branding and Proposition strategies to improve standing in the account.

Sales Director Tokyo Job qualification:

• Strong in communication and storytelling and have a minimum of 3-5 years working in Consulting and Digital transformation with a restless creative, innovative mindset and the ability to understand business and customer needs using the leading trends in the industry, market, and technology
• Creative thinking behind developing new platform solutions based on market research and client’s imperatives
• Should have experience selling and/or managing clients in Aviation technology solutions for large airlines in the Asia Pacific region
• Candidate must have a track record of developing business relationships with senior executives in the airlines to drive business growth.
• Should be well versed with the software delivery model operated by the Indian IT solution providers.
• Relationships with key IT or business stakeholders in Japanese / Korean airlines will be an added advantage.

Minimum qualification:

• Candidate should be a graduate in Engineering / Technology or Science and preferably with a management education
• Should have an overall experience of at-least 12 years with minimum of 3 years in client management and profitable growth.
• Candidates should have strong communication ability with business communication proficiency in Japanese (preferably native Japanese)

Japanese languages : Native japanese Level (JLPT N) and business level english

About Company:

A leading SaaS solutions provider to the travel industry globally, managing mission-critical operations for customers in the aviation, tour & cruise, and hospitality industries.

Its Solutions for the aviation industry cover fleet and crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel & air cargo management.

It also runs a real-time B2B and B2C distribution platform providing hotel room inventory, rates, and availability to a global network of hospitality companies and channels.

For the tour and cruise industry, they provide a comprehensive customer-centric, digital platform that covers onshore online and on-board solutions. It’s a Blackstone portfolio company and operates from 11 offices across the world

. Skillset Required: English 2, Japanese JLPT N, Sales, Travel/Tourism, strong prospecting-account management