Accounting Supervisor

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Occupying the top floors of a landmark 39-floor tower, Four Seasons Hotel Tokyo at Otemachi seamlessly blends modern high-style design with classical Japanese elements. From tasteful event venues to dynamic dining and drinking spaces, the Hotel offers a unique experience that is distinctively Four Seasons. The Hotel boasts a prime location above Otemachi Station in Tokyo's prominent financial district, right next to the Imperial Palace. The SPA is a tranquil sky-high sanctuary, complete with water features: vitality pools, mist chairs, and traditional Japanese ofuro baths. Dining options range from est, a Michelin-starred contemporary French restaurant, to PIGNETO, which serves authentic Italian cuisine with an al fresco terrace. VIRTÙ, listed on Asia's 50 Best Bars, is an immersive concept bar that harmoniously blends the drinking cultures of two iconic capitals, Paris and Tokyo. THE LOUNGE is the perfect spot for anything from an impromptu business meeting to a glamorous afternoon tea, all enhanced by stunning views of the Imperial Palace Gardens and the breathtaking Tokyo skyline.

About the role

Maintain proper credit procedures in the hotel in accordance with local and corporate policies and procedures. Control and monitor prompt and accurate billing and collection of all accounts receivable items in order to maintain the lowest possible outstanding accounts at all times.

What you will do

• Maintain harmonious and professional relationship with co-workers and supervisors, in particular maintain a solid rapport with Front Desk, Reservations, Food & Beverage and other departments that turn in paperwork to Day Audit.
• Comply with and enforce Four Seasons’ Work Rules and Standards of Conduct as set forth in EmPact.
• Coordinate work with other functions within the Accounting Department ensuring a seamless flow of paperwork to the Income Audit team and when necessary, other functions such as Payroll and A/R.
• Communicate any instances where paperwork is at variance with Internal Controls to the Outsourced Accounting Team, Chief Accountant and Assistant Director of Finance.
• Communicate shortcomings in paperwork back to originating department.
• Assist in covering guest inquiries to the Accounting Department, including folio requests from guests, credit card inquires from guests, as well as requests for information from other departments within the hotel.
• Collect/Audit paperwork from all revenue centers in the hotel ensuring accuracy and compliance with Four Seasons’ Internal Controls and local hotel polices.
• Ensure that accurate room revenue is captured, recorded and posted.
• Ensure that accurate F&B outlet revenue, Banquet Food and Beverage Revenue and F&B Miscellaneous Revenue is fully captured, recorded and posted.
• Monitor and record all house account meals and entertainment expenses and report any non-compliance to the Assistant Director of Finance for follow up with the hotel management.
• Balance income against the respective ledger balances in the PMS system (guest ledger, city ledger and deposit ledger) and any discrepancies are corrected as identified and brought to the attention of Assistant Director of Finance.
• Verify credit card settlements and transmissions to receipts in bank and outstanding balances are traced for future receipt and ensure exceptions are investigated and anomalies are brought to the Director of Finance or Assistant Director of Finance’s attention.
• Update credit card reconciliations on a daily basis that agree to transmissions and receipts; where credit card numbers are stored electronically, no hard copy of the numbers should be retained on file.
• Investigate credit card settlement discrepancies and rectify issues.
• Perform monthly balance sheet reconciliations to ensure balances agree to the outstanding credit card balance per the credit card reconciliations.
• Ensure post-departure allowances with all applicable backup is approved and signed per local policy and included in the SR-5.
• Ensure the accuracy of the revenue numbers produced on the daily General Cashier’s Report against the PMS.
• Review the General Ledger accounts established to record Room, Food & Beverage, Amusement and General Sales and Value Added Taxes.
• On a monthly basis, a summary of activity in these accounts is to be prepared and approved by the Director of Finance, with workings to include a comparison of taxable revenue on the monthly P&L statement to the liability balance at month end; discrepancies should be investigated and resolved appropriately.
• Perform any additional tasks as directed by the Chief Accountant, Assistant Director of Finance or the (Regional) Director of Finance
• Monitor the safeguarding of the hotel’s assets by reviewing hotel credits issued by both Rooms division and Food & Beverage and ascertaining the business purpose of such credits and proper manager approval.
• Review daily void reports from the hotel’s F&B POS system to ensure proper inventory control in the F&B department.
• Track the sale and redemption of hotel gift cards to calculate the hotel’s liability.

What you bring

• Require a working technical knowledge of generally accepted accounting principles and Four Seasons Internal Controls, Policies and Procedures as it relates to Income Audit.
• Working knowledge is generally learned on-the-Job or through a series of professional certifications.
• Require knowledge of and the ability to operate computer equipment.
• Ability to read, write and speak English.
• A working knowledge of Excel is a must as well as a sold mathematical aptitude and well developed problem-solving skills.
• Require a flexible schedule in order to accomplish all major responsibilities and tasks.
• Ability to operate fas, scanner, copier, telephone, adding machine, calculator.

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• 50％F&B outlet discount for other Four Seasons Hotel in Japan.
• Complimentary Employee Meals
• Social insurance

• Define contribution benefit

• Yearly health checks up

Schedule & Hours:

• 40 working hours per week.

• 10 days off every month except February （9 days）