Application Engineering Portfolio Technical Lead

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Job Title: Application Engineering Portfolio Technical Lead

Opening paragraph

The opportunity

We are currently seeking self-driven highly motivated individuals to lead application engineering portfolio as technical lead for our internal Enterprise Technology service delivery portfolio(s). As a key member of the solution delivery team:

You will have the opportunity to lead the application engineering of two portfolios within Enterprise Technology
You will be leading a team of engineers and owning the technical delivery of solutions focusing the business demands
Design, build, implement and manage in-house developed as well as SaaS solutions
Your ability to learn and build scalable technology solutions, will give you the opportunity to grow professionally
Role reporting to the portfolio solution delivery manager

Your key responsibilities

The application engineering portfolio technical lead is responsible for the end-to-end technical delivery and support of approximately 50 applications within the Portfolio. Applications may be vendor SaaS solutions, in-house build, custom-built interfaces, or smaller applications using low code tools etc.
Design, Build and maintain robust, high performance enterprise software or SaaS solutions
Maintain adherence to architectural standards/principles, global product-specific guidelines, usability design standards, etc.
Responsible for translating design and solution architecture deliverables into more detailed design and build deliverables
Overseeing the engineering activities across multiple projects by guiding/coordinating with the developers, the business teams, and project managers/ service delivery manager.
Working closely with project managers to enable on-time, on-budget, and with quality project execution.
Monitors and manages adherence to application engineering methodologies, standards, code reviews to ensure activities are occurring as planned. Identifies potential points of contention for missed activities and notify project leadership of situation and remediation plan
Ensuring effective and consistent communication within the team, with peers, the leadership team and the peers in other IT groups. Proactively raise issues and work towards resolution.
Minimizes technical exposure and risk on projects
Working closely with the production support team to ensue BAU of deployed applications are not impacted, serving as an escalation point when issues are identified.
Provide feedback regarding application engineering methodologies, standards and leading practices
Monitors and reports on potential risks/opportunities of emerging technologies, and seeks areas for continuous improvement
May also include direct “hands on” development of software
Create and maintain application engineering resource plan for the portfolio, provide input to technical resource sourcing strategies, derive development cost estimates for the projects
Research and evaluate alternative technical solutions and propose the most efficient and cost-effective solution
Collaborating with vendor applications/ teams to integrate them into EY

Also work closely with:
- Application engineering team/group Leads to understand strategic goals/objectives and translate into actionable plans
- Application engineering team/group Leads to successfully implement, use, and monitor initiatives
- Solutions Delivery to build solutions as part of end-to-end projects.
- Production support managers to effectively and efficiently support the project during the transition phase.

Analytical/Decision Making Responsibilities

Strong analytical skills and problem-solving skills needed to manage multiple technical challenges simultaneously per each project in the portfolio
Proactively identifies and addresses application engineering strengths, weaknesses, opportunities and threats.
Proactively anticipates project issues before they occur; defines the problem; identifies possible causes; works with team to identify solutions; selects and implements most appropriate solution.
Makes key decisions based upon input from team, group, and/or global leads; solid understanding of IT services principles; firm and business objectives and needs analysis.
Applies judgment in implementing application engineering methodologies, processes, and practices to specific requirements of projects/programs which may include product design engineering, information security, code maintainability and reliability.

Knowledge/Skills Requirements

Possesses leadership qualities required to lead and manage high performing application engineering project teams which deliver technical value
Excellent interpersonal communication and organizational skills required to lead and motivate technical teams that deliver quality services.
Understanding of resource management, communication management, cost management, risk management, quality management, integration management
Strong technical skills designing, developing, debugging, documenting, and implementing applications
Presentation skills to lead teams and successful meetings

Knowledge of organizational structure of the firm to facilitate work with groups outside of the immediate technical team.
Strong knowledge and experience in all IT methodologies and life cycles that will be used to guide the technical work of technical teams assigned to projects.
Experience with infrastructure implementation/management, service/operations management, etc.
Possesses an understanding of IT Services: service offerings, technical standards and policies, technical and business strategies as well as organizational structure.
Maintains awareness of new and emerging technologies and the potential application on service offerings and products provided by IT

Supervision Responsibilities:

Leads a global application engineering team with respect to the technical lead’s assigned project with both local and remote resources; directly mentors staff working on the project; works with Solutions Delivery Managers if issues arise within project; works with team leads if issues arise with engineering staff assigned to project; supports and monitors project’s progress towards goals
Provides feedback for engineering staff with respect to the project work
Responsible for assessing the technical skills of the application engineering staff where appropriate
Exercises influence at many levels of the organization up to the global lead Level
Obtains necessary supervision and support to ensure quality, adherence to application engineering methodologies, standards, leading practices, budgets, and timelines are met.
Serves as a role model by promoting and demonstrating commitment to application engineering methodologies, processes and standards for both EY and industry-wide, recommending process improvements when necessary.
Experience managing and motivating virtual teams.
Lends expertise to internal IT teams and task forces as well as other IT projects/programs

Skills and attributes for success

How your skills and experience will make an impact, followed by sub-headings:

To qualify for the role, you must have

Strong analytical and communication skills with intense drive to learn and adopt
Good interpersonal, and team skills required to operate as a contributing member of global technical teams that deliver quality services
Self-motivated to contribute with your own ideas - showcase the feasibility and benefits
Bachelor’s degree in one of the fields of Computer Science or other related discipline

Experience
- At least 15+ years of hands-on experience in architecture, design, build, integration of scalable software solutions with a minimum of 5 years’ experience in the role of a technical lead of a portfolio
- Ability to evaluate the strengths and weaknesses of application architectures
- Ability to learn/understand the business processes associated to the portfolio to make sound technical decisions
- Demonstrated experience in utilizing flexible sourcing options to deliver application engineering services
- Demonstrated experience in working with application vendors/external resource providers and managing key contacts to deliver value for the money
- Must be able to communicate fluently in English, both written and verbal
- Keen and curious to align with the ever-changing technology trends

Technical skills
- Experience in Designing and developing web applications using .NET languages (C#, VB.NET) and technologies (ASP.NET, .NET Core)
- Creating user interfaces with HTML, CSS, JavaScript, and popular frameworks like Angular or React to deliver a responsive and engaging user experience
- Developing and consuming web services, such as RESTful APIs, to facilitate communication between the client-side and server-side components
- Implementing data storage solutions using databases like MS SQL Server and writing efficient data access code with Entity Framework or ADO.NET
- Solid understanding of design patterns and database normalization
- Experience in SQL Stored procedures, Functions, views etc.
- Proven experience with extract, transform, and load (ETL) processing and SQL Server tools such as SSIS
- Experienced with Azure DevOps or TFS source control management
- Experience in any of the reporting Tools such as SSRS or Power BI
- Ensuring application performance, scalability, and security through best practices in coding, testing, and deployment
- Exposure to MS power platforms, low code development, DevOps
- In depth knowledge of Azure Cloud Services platform and architecture in development
- Knowledge about secure data and File transfer Protocols such as SFTP, Encryption Mechanism etc.,

Ideally, you’ll also have

- Understanding, Implementing Custom Interfaces and troubleshooting the Vendor software implementations
- Analytical ability to manage multiple projects and prioritize tasks into manageable work products
- Can operate independently

What we look for

What is most important is that you are dedicated to collaborating with your colleagues as part of a high-performing team. You will need to demonstrate enthusiasm, high motivation, and passion to develop fast in a multinational working environment. You will need to thrive in picking up new skills and talents as you go, so natural curiosity, and the confidence to speak up when you see something that could be improved are essential. If you have the right combination of technical knowledge and communication skills, this role is for you.

What working at EY offers (ready to use)

Continuous learning: You will develop the mindset and skills to navigate whatever comes next.
Success, as defined by you: We will provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You will be embraced for who you are and empowered to use your voice to help others find theirs.

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