IT Application Solution Manager Tokyo Job

Position Name: IT Application Solution Manager Tokyo Job

Annual Salary: 14 million yen and above

Responsibilities:

• Lead Japan IT team to manages the service and/or application as a product. Responsible for managing the cost structure and lifecycle of IT services, supervising patches, point releases and major upgrades, considering introduction of new technology. Responsible for negotiating SOWs and SLAs to deliver most cost effective solution.
• Ensure that service/product is meeting customer needs and initiates training, documentation and marketing to improve full value of the service/product is realized.
• Works with managers and other senior department staff to coordinate scheduling and prioritization of all department projects and participates in assignment of projects to staff or outsides resources.
• Reviews root cause analysis of outages or incident trends (often working with managed services partner). Approves preventative actions
• Represents organization at Executive Change review board and architecture reviews. Ensures architecture roadmap for service/product is documented and up to date.
• Ensure that service/product is meeting customer needs and initiates training, documentation and marketing to improve full value of the service/product is realized.
• Plans and manages complex changes and manages resolution of complex problems and outages.
• Asia IT spending control and management
• Asia project portfolio and delivery management with HQ

IT Application Solution Manager Tokyo Job Qualifications:

• Over 15 years of experience in IT management, with a focus on IT service desk, deskside services, video conferencing solutions, PC lifecycle management, mobile lifecycle management, and mobility carrier management.
• Proven experience in leading and developing high-performing IT teams.
• Strong strategic planning and project management skills.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Experience with budget management and vendor management.
• Knowledge of relevant regulations and standards related to IT compliance and security.
• Both English and Japanese language skills are required.

Company Description

Established in 2011, we are a boutique recruitment company specializing in helping foreign small to medium-sized businesses in Tokyo recruit mid- to executive-level candidates across various industries. Our expertise spans vertical positions in Finance & Accounting, Supply Chain, Human Resources, and Sales & Marketing.

. Skillset Required: Japanese JLPT N1, English 2, vendor management, IT management, IT service desk, project management