Christian Dior - Client Treatment Manager

職種
正社員
職務明細
Christian Dior G.K. is looking for Client Treatment Manager.
Goal of client treatment manager is to develop high end clients for the brand while implementing leading loyalty plans to grow the high-end business
All employees have great love and respect for Christian Dior. We have very open and international office environment, and we interact each other regardless of positions or ages.
If you have strong passion for fashion and are looking for a with great teamwork and friendly working environment, Christian Dior G.K. will be a great match!
Various career paths are available both at Christian Dior or with different brands within the LVMH group.
e.g.
- Increased responsibilities in line with growth of the company
- The same position in other LVMH group companies
スキル・資格

Fluent in both English and Japanese

Able to treat high-end clients with hospitality and elegance

Respect towards boutiques and business partners, customer-oriented mind

Good project management skills to manage several events at a time

Positive character with team spirit

Entrepreneurial spirit with the ability to work cross-functionally and navigate quickly changing environments

Interest in fashion, food and beverage, hospitality

Skill of Excel, Power Point, Word
業務内容
This position reports to CRM & VIC Management Senior Manager
High end client retention and acquisition

Build and maintain relationships with existing high-net-worth clients to grow top client segment and spend

Partner with store management and top client advisors to build strong local relations and partnerships focusing on developing top client segment and business

Organize and manage client dinners, providing exclusive and personalized experiences for high-end clients

Collaborate with store teams to create targeted strategies that resonate with top clients

Enhance a top client lunch and dinner program to improve an engagement at each store level
In-store event management at the Azabudai store

Plan and execute Azabudai in-store events, ensuring they align with the brand's image and contribute to the overall client experience

Develop personalized one-to-one client plans for Top VICs and high-potential individuals

Collaborate with other teams to promote and create awareness around events

Recruit high end clients for the brand, building strategic partnerships and network with 3rd party
Virtual bridge - lead project, arrange and coordinate.

Arrange Paris experience, such as Montaigne boutique appointment, restaurant booking and gallery booking together with a private client manager. Not only Paris experience, but sometimes other countries where Dior has boutiques and events
Sales & Budget management

Report these activities with sales result & return of investment

Controlling the A&P budget
その他
Christian Dior
Founded in 1947 in Paris. Ever since the first show, Dior has kept attracting people with the new look which is elegant, structured, and infinitely feminine. Dior has been a vocal supporter of gender equality and female empowerment and as part of the support, we launched mentorship program: Women @Dior
Women @Dior
A year long project that pairs female Christian Dior employees with female students interested in their area of expertise. This is designed to enable cross cultural, cross generational and cross functional interactions. At the International Women’s Day (March 8th, 2017), 200 female students from all over the world gathered at the head office in Paris and enjoyed touring the maison’s atelier, along with the brand’s newly opened state-of-the-art archive facility: Dior Héritage.