Christian Dior - Training Manager/ Assistant Manager, Mens universe

職種
正社員
職務明細
Christian Dior G.K. is looking for Training Manager/ Assistant Manager, Men's universe.
Men's Retail Training Manager/Assistant Manager is responsible for planning and managing a comprehensive training program related to Men's universe.
This position requires a high level of fashion and product knowledge, a deep understanding of DIOR Client Experience, and right mindset to be a role model for boutique staffs.
An ideal candidate is expected to understand how to deliver an excellent client experience and build long-term customer relationships, and provides training tailored to the boutiques and their personnel with passion.
This role involves maintaining close communication with DIOR Academy Team in HQ, Retail, MD, HR, and Men's Fashion Stylist communities.
This person must understand business conditions, current challenges, and necessary training focuses to plan, execute, and evaluate various training programs.
Therefore, this position requires consistent leadership, project management skills, and high communication skills.
All employees have great love and respect for Christian Dior. We have very open and international office environment, and we interact each other regardless of positions or ages.
If you have strong passion for fashion and are looking for a with great teamwork and friendly working environment, Christian Dior G.K. will be a great match!
Various career paths are available both at Christian Dior or with different brands within the LVMH group.
e.g.
- Increased responsibilities in line with growth of the company
- The same position in other LVMH group companies
スキル・資格
Skill & Experience

At least 3 years prior experience in fashion or luxury brand

At least 3 years prior experience in training field

Possess strong selling knowledge and skills

Knowledge in Microsoft Word, Excel, Power point for purpose of producing effective training materials and preparations, effective evaluations

Fluent in Japanese(Speaking, reading and writing)

English skills(Business level)

Strong Interpersonal skills and Communication skills

Organization skill

Facilitation skill

Problem solving skill

Logical Mindset and Conceptual skill
Competencies

Customer Oriented

Respecting teamwork

Business Awareness

Action Oriented

Drive for Results

Agility and flexibility

Creativity

Proactivity
業務内容
This position reports to Training Senior Manager

Planning and managing training programs related to Men's universe and fashion.

Planning, conducting, and facilitating Classroom, Remote Training

Planning, conducting, and facilitating In-store, and On-field Training (2-3 times a week)

Coaching and developing boutique staffs to improve their customer service skills.

Managing and operating Men's Fashion Stylist community.

Coordinating and communicating with HQ, other departments and Store Managements.

Evaluating and analyzing effectiveness of training conducted.

Contributing to the enhancement of DIOR Client Experience.

Identify points to improve in Client Experience by utilizing and analyzing Mystery Shopping and NPS program.
その他
Christian Dior
Founded in 1947 in Paris. Ever since the first show, Dior has kept attracting people with the new look which is elegant, structured, and infinitely feminine. Dior has been a vocal supporter of gender equality and female empowerment and as part of the support, we launched mentorship program: Women @Dior
Women @Dior
A year long project that pairs female Christian Dior employees with female students interested in their area of expertise. This is designed to enable cross cultural, cross generational and cross functional interactions. At the International Women’s Day (March 8th, 2017), 200 female students from all over the world gathered at the head office in Paris and enjoyed touring the maison’s atelier, along with the brand’s newly opened state-of-the-art archive facility: Dior Héritage.