CRM Consultant

Global PaaS vendor with 99% renewal rates. Covering solutions ranging from HR to CRM - entire platform able to integrate seamless for ease of access and next-level aftersales support.
Job Responsibilities
* Assist sales in the qualification of Enterprise customer needs through discovery;
* Participation across the sales lifecycle on acquiring strategic customers;
* Provide mentoring and training to peers, colleagues and partners;
* Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via webex;
* Generation of product demo scripts and scenarios and maintaining demonstration environment(s);
* Scoping and delivering Proof of Concept/Proof of Value engagements with prospects;
* Responding to Request for Information/Proposal documents;
* Staying current on product developments/releases to a level required for demo and POC/POV;
* Supporting Marketing events - user conferences, trade shows, webinars etc;
* Staying current on competitive analyses and understanding differentiators between the company and its competitors;
* Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc;
* In conjunction with Sales and Professional Services, conduct transition briefing - communicate commitments, expectations etc in preparation for deployment;
* Act as the subject matter expert at Executive briefings / marketing events.
* At least 3+ years strong pre-sales experience, particularly with ITSM experience (Tool and business process);
* Mastery of the Sales process and trusted advisor for account representative;
* Demonstrated technical expertise in web technology and the ability to learn new technology;
* Exceptional communication and presentation skills to include technical and business concepts;
* Demonstrated experience in supporting sales campaigns to enterprise customers;
* Background in ITIL, Service Management, Asset Management, IT Management, IT Operations;
* Extensive demonstration experience covering technical and value needs;
* Experienced in programming languages or developing platform applications.
* Japanese/English - fluent or native
Computer Futures is part of the larger SThree group, the global STEM-specialist talent partner.
To find out more about Computer Futures, please visit www.computerfutures.com | Computer Futures についてもっと詳しく知りたい方はこちらへ→ www.computerfutures.com
Award winner of:
The IT and Technology Recruitment Company of the Year by TIARA Awards 2018 | Best Large Company to Work For by TIARA Awards 2021 | Best CSR Initiative by TIARA Awards 2019 | Best Workplace by Great Place to Work Institution 2019, 2021, 2022 & 2023.