Delivery Manager

Company Description

We are a Digital Product Engineering company scaling in a big way! We create innovative products, services, and experiences that inspire, excite, and delight. Operating at scale across all devices and digital mediums, our global team includes over 18,000 experts in 37 countries. Our dynamic, non-hierarchical work culture empowers collaboration and innovation.

We’re looking for talented individuals to join us on our journey of growth and impact. That’s where you come in!

Job Description

Must have Skills:

Japanese: Business or native proficiency.
English: Fluent communication.
Jira: Agile task tracking expertise.
Confluence: Documentation management skills.

Duties & Responsibilities:

Project Initiation, Planning, Execution & Closing: Develop and manage detailed project plans, including scope definition, work breakdown structures, timelines, budgets, and risk mitigation strategies.
Define and track key performance indicators (KPIs) to ensure project success.
Manage project resources effectively, including budget allocation and team assignments.
Proactively identify and address potential risks and issues.

Stakeholder Management:

Effectively communicate project status, risks, and issues to all stakeholders, including executive leadership, global and regional teams, business units, and external vendors.
Develop and maintain strong relationships with stakeholders through regular communication and collaboration.
Manage stakeholder expectations and ensure alignment on project goals and deliverables.

Scrum Master Duties:

Facilitate daily Scrum meetings, sprint planning, sprint reviews, and sprint retrospectives.
Remove impediments to the team's progress and ensure a smooth workflow.
Coach the team on Agile principles and practices.
Support the Product Owner in managing the product backlog.

Team Collaboration & Leadership:

Foster a collaborative and high-performing team environment.
Motivate and guide the project team to achieve project goals.
Promote effective communication and collaboration among team members.
Required Experience, Knowledge, Personality
At least 3 years of Development Experience for Engineers or 5 years in Technical Project Management Experience managing complex eCommerce platform migrations or similar large-scale projects Involvement (including Management, Designing & Testing) in complex eCommerce platform migrations or similar large-scale projects is a major plus.
Proficiency in Agile methodologies, specifically Scrum.
Demonstrated ability to lead and motivate cross-functional teams. Excellent communication, interpersonal, and presentation skills in both English and Japanese (business level fluency required for both).
Proficient in project management software (e.g., Jira, Confluence) and Microsoft Office Suite (Word, Excel, PowerPoint).
Understanding of software development lifecycle (SDLC) and best practices.
Ability to work independently and as part of a team.
Strong problem-solving and analytical skills.

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