Dispatcher

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Job Details

Position Summary:

This position is to ensure everything runs smoothly by coordinating with customers and relevant teams by providing precise logistics (planning and coordinating with drivers about shipment) for drivers to follow along on their routes and coordinating pick-up and delivery times. He or she will work as a point of contact for drivers and have all the information needed to make pick-ups and deliveries.

Responsibilities:

• Allocate and dispatch drivers/vendors to complete pickups, deliveries, tendering, and recovering shipments in an efficient and systematic manner

• Provide drivers/vendors with detailed information for shipment pickups and deliveries

• Monitor the route and status of drivers to coordinate and prioritize their schedule

• Being in touch with the customers about delivery details such as pickup or delivery times, and handling special requests if required

• Keeping track of dispatched orders, delivery routes of drivers, route adjustments, and pickup/delivery timelines

• Ensure that drivers comply with transportation regulations and laws

• Keep record of drivers’ logs such as dispatched orders and arrival times

• Constantly monitor dispatch emails and ensure that all the emails are properly responded in a timely manner

• Ensure to update the transport system with accurate information in a timely manner

• Conduct any other duties as directed by Dispatch Supervisor or Operations manager and/or other managers

Education:

• Minimum high school graduate

Skills and Knowledge:

• Preferred: Experience in the logistics field

• Strong interpersonal and communication skills

• Sound level of numeracy and demonstrated attention to detail

• Strong time management and organizational skills

• Sound written and verbal communication skills

• Demonstrated ability to work flexibly within tight time schedules and in accordance with variable workload demands

• A calm and customer-focused approach

• Ability to use initiative

• English skills (reading, writing and speaking)

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated Companies:

Affiliated Companies: World Courier K.K. Japan