Distribution Requirements Specialist

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Our purpose is to empower the world with essential innovations to thrive. We work on things that matter!

Have the Opportunity to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career. We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results.

Get to Experience a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all!

Get to know our Purpose and make it yours by bringing innovations to market that improve the world, share a commitment to sustainability that makes our planet better and give back to communities in which we work and live.

Job Responsibilities:

Distribution Requirements Specialist (DRS) Specialist ensures the efficient the execution of material movement to meet customer demands and serve as the first point of contact to work with Business Supply Chain, CSR, and Logistics Service Providers (LSP, eg. Warehouse, Freight Forwarders) on issue resolution, procedures, SAP Material Flow expertise, order material flow adjustments. As a leverage function in DuPont, DRS covers multiple different types of materials including Dangerous goods, Poisonous and Deleterious Substances, Temperature controlled materials, and etc.

• Overall

Follow product through warehousing and distribution. Serve as the first point of contact of daily operations, and escalate issues / incidents associated with warehouse and distribution. Immediately take initial action in the event of an accident, resolve short term exceptions, and coordinate with Logistics Specialist to perform Root Cause Corrective Action analysis. Maintains integrated relationship with Logistics Service Providers and communicates any information required to prepare paperwork, etc. Monitor the appropriate metrics, conduct root cause analysis, and take appropriate corrective actions to address logistics related issues. Effectively interact with various functions – Business Supply Chain, Customer service, Logistics Specialist, Sales, Site Logistics, and External Logistics Service Providers (Warehouse, Freight Forwarder) to assist in resolution of issues related to shipping or port upsets, carrier and freight forwarder performance issues (escalating/alerting), paperwork issues, transportation asset availability issues (escalating/alerting) etc.

• Warehousing and Distribution

Performs Goods Receipt, ensuring Warehouse performs unloading and goods receiving of physical goods inventory matching with SAP system on timely basis or as per SOP. Performs Goods Issue, after physical goods picked up or left the warehouse in accordance with the internal control policy. Working closely with customer service and freight forwarders. Perform monthly inventory reconciliation and periodical physical count to ensure inventory accuracy. Work with related parties on inventory variance root cause investigation and put corrective action in place. Perform waste disposal and inventory write offs from system as per approval from Supply Chain. Interact with warehouse for appropriate packaging/repackaging/labelling for meeting regulations / business needs.

Participate (as need) and follow up on actions based on exceptions discussed and decisions made from Decision Centers and/or coordinate response to short term actions to adjust the material movement execution plan.

• Import and Export

Effectively interact with other functions – Supply Chain Planner, Customer Service, Logistics Specialist, Operations(warehouse), Sales, Corporate logistics, Site logistics, External warehouse contractors, and Service providers (Freight Forwarders and carriers) to assist in resolution of issues related to shipping or port upsets, carrier and freight forwarder performance issues, order placement/paperwork issues, transportation asset availability issues, verifying services of vendor for payment process/issue etc. Manages and coordinates Import / Export orders, working with Supply Chain Planner and Customer service, on deliveries based on lead times and supply status in the warehouse. Execute processes and manage/review/cross-check documentation required for product delivery and product transfers including import/export activities and customs clearance. Interact with Product Stewardship &Regulations and International Trade Service & Governance to make sure fully compliant with Import / Export regulations.

Qualifications:

• Bachelor degree or above preferably in supply chain or international trade.

• 3-5 years experiences in Customer Service or Supply Chain and SAP competency role or equivalent are preferred.

• Familiar with SAP ERP System

• Proactive and being able to work under pressure.

• Well organized and good documentation skills

• Good command in English speaking and writing preferred. Japanese skills with business level and above are mandatory

• Strong interpersonal and communication skills

• Strong PC skills including Microsoft Word, Excel, PowerPoint & Outlook.

職務内容：
Distribution Requirements Specialist（DRS）は、カスタマーデマンドを満たすための効率的な物流の実行を確保し、ビジネスサプライチェーン、カスタマーサービス、物流協力会社（倉庫、貨物輸送業者など）との問題解決、手順、SAPでの在庫移動の専門知識、物流に関わるあらゆる調整に関する最初の連絡窓口として機能します。デュポンの事業部を横断して物流機能を担当する部署として、DRSは危険物、毒物劇物、消防法の危険物、温度管理品など、様々の異なるタイプの品物をカバーしています。

全体的な役割

1. 倉庫保管および物流を担当します。日常業務の最初の連絡窓口として機能し、倉庫保管や配送に関連する問題/事故対応を行います。事故が発生した場合は、すぐに初期対応を行い、部署内のロジスティクススペシャリストと調整して原因分析および再発防止策を実行します。

2. 物流協力会社と緊密な関係を維持し、必要な情報を伝え、保管と物流に必要な書類作成などを準備します。

3. 保管と物流に関するKPI(重要業績評価指標)を定期的に確認し、原因分析を行い、物流に関連する問題に対処するための適切な是正措置を講じます。

4. 在庫の輸出入、運送業者と貨物業者のパフォーマンス、書類、輸送に必要な手段などの問題を解決するために、ビジネスサプライチェーン、カスタマーサービス、ロジスティクススペシャリスト、営業、構内物流、外部の物流協力会社（倉庫、貨物輸送業者）と連携して対応します。

倉庫および配送

1. 倉庫による在庫入庫時の荷卸しと受け入れ、出庫時の引き当てと出荷が、適時、標準手順書に従って実施されていることを確認します。カスタマーサービスや貨物輸送業者と密接に連携し、在庫の動きが常に内部統制方針に従ってSAPシステムと合致していることを確認します。

2. 月次の在庫確認と定期的な実地棚卸を実施して、在庫データの正確性を確保します。在庫不一致がある場合は関連する当事者と協力して、原因調査を行い、是正措置を施行します。

3. サプライチェーンの承認に従って、廃棄物回収を手配し、必要な手続きを経てシステムからの在庫引き落としを実行します。

4. 規制/ビジネスニーズに対応した適切な梱包/再梱包/ラベリングのために、倉庫と連携します。

5. ビジネスニーズを満たすために担当部署により決定される臨時のアクションについて、担当部署や物流協力会社と連携して、保管と物流の実行計画を調整します。

輸入および輸出

1. サプライチェーン、カスタマーサービス、ロジスティクススペシャリスト、営業、物流購買部、構内物流、外部倉庫契約業者、および物流協力会社（貨物輸送業者およびキャリア）と効果的にやり取りし、貨物の輸出入、運送業者と貨物業者のパフォーマンス、注文処理/書類、輸送資産などの問題、支払いプロセス/問題に関する業者のサービスを確認し、問題解決に取り組みます。

2. 輸送に要する時間や在庫状況に基づきサプライチェーンやカスタマーサービスと協力して、輸出入を管理・調整します。

3. 製品の配送および製品転送に必要な文書（輸入/輸出業務、関税手続きを含む）を実行/管理/確認/クロスチェックし、必要に応じて手続きを実行します。

4. プロダクト・スチュワードシップ/環境法規担当グループや輸出入管理担当部門と連携し、輸入/輸出規制に完全に準拠していることを確認します。

資格条件:

• 学士号以上。サプライチェーンまたは国際貿易の専攻があると尚可

• 3-5年以上のカスタマーサービスまたはサプライチェーン、SAPの役割経験（尚可）

• SAP ERPシステムに精通

• プロアクティブで変化や困難を乗り越え適応する

• 組織力、文書作成スキルが高い

• ビジネスレベルの英語力があると望ましい。マスト：ビジネスレベル以上の日本語

• 強力な対人スキルとコミュニケーションスキル

• Microsoft Word、Excel、PowerPoint＆Outlookを含む、高いPCスキル

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