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A Day in the Life


JOB TITLE: FACILITIES MANAGER

DEPARTMENT: ENTERPRISE RISK & FACILITIES – APAC – JAPAN FACILITIES

LOCATION: JAPAN

CONTEXT

As part of Enterprise Risk & Facilities, Global Facilities is responsible for all the Medtronic property portfolio spanning from commercial asset (Corporate offices and Sales offices) and non-commercial assets e.g. (Manufacturing plants, Technical Service Centers, R&D laboratories), by partnering with our peers spanning from Facilities Management, Workplace Services, Real Estate, Design, Workplace Strategies, Capital Project Delivery, Environmental Health & Safety, Crisis Management and Business Continuity.

MAIN PURPOSE OF JOB

A seasoned Facilities Manager, based out of our Tokyo HQ/ Osaka office, will have several direct reports and a team of outsourced vendors, and manage commercial and non-commercial asset, Service Centers in Japan. He/She will be the business partner to the stakeholders to understand their business model, occupancy space needs and to promote employee workplace experience thru’ digitalization and innovation services.

He/She will report to Sr Facilities Manager based out of Tokyo and Together, the team will develop facilities/office policies, stakeholder engagement and vendor management in Japan

MAIN JOB DUTIES/RESPONSIBILITIES

Main job duties / responsibilities are categorized into 3 main areas

FACILITIES MANAGEMENT

  • Translate and implement strategic Medtronic Facility Operations & Real Estate objectives, assure timely follow up, reporting and completion
  • Manage the delivery of workplace services (additions & alterations, soft & hard services, space management);
  • Manage facilities operating expenses budget, forecasting, variance reporting and accrual management;
  • Regularize vendors contracts and ensure compliance to Medtronic Global policies;
  • Explore and implement efficient ways to improve facilities services thru’ digitalization;
  • Collaborate with vendors to drive and achieve cost efficiency thru’ partnership;
  • Develop and maintain regional procedures related to, for example, office policies, physical security, technical building requirements and facility services. These regional policies should reference across the global Medtronic policies;
  • Ensure alignment of Facilities Operations & RE strategy with the Manufacturing and Sales Strategies for the region;
  • Work with and manage the relationships with external suppliers of facility services such as cleaning, physical security, waste management, catering, building & equipment maintenance etc;
  • Ensure compliance with standard Medtronic Corporate policies, procedures, Quality-standards, Code of Conduct and household rules. Apply EHSS (Environment, Health, Safety, Security) rules and regulations, in collaboration with Japan EHS.

CAPITAL PROJECT MANAGEMENT

  • Active participation thru collaboration with Global Facilities Construction PMO, Real Estate and Design team on regional capital projects from inception, design development, vendors selection, construction delivery to project closure;
  • Active participation in the tendering/bidding process, in collaboration with Indirect Sourcing to ensure the appropriate vendors/suppliers are procured;
  • Ensure all the projects close out documents were handled over duly upon project completion in order to develop the facilities maintenance schedule;
  • Collaborate with APAC Facilities team in the development the Facilities & Real Estate Capital Strategy Plan (medium to long term), in engagement with the business

TRANSACTION MANAGEMENT

  • Collaborate with Global Real Estate and its Real Estate brokers to support site inspections and site selection to gather information for stakeholders to make decisions;
  • Support the administrative process in lease sign by facilitating amongst Legal, Finance and key stakeholders

Key areas of expertise are:

  • Strategic planning expertise
  • Project management skills
  • Relationship building / customer engagement skills
  • Change management skills
  • People management skills

JOB QUALIFICATIONS

  • Bachelor Degree in Facilities Management, Engineering, Business Administration or a related field
  • Minimum 7 years of business, Facilities, Corporate Real Estate or Services experience
  • Experience in workplace strategies and change management
  • Good knowledge of the facilities and real estate market
  • Experience in project management
  • Experience in people management
  • Experience of leading cross functional enterprise-wide projects with high impact
  • Fluent in English and Japanese (discussions in both languages will regularly occur)
  • Certifications in PMP, CFM, IFMA, Corenet are nice to have

JOB EXPERIENCE

  • Experience in participation in all stages within a Real Estate Cycle from Transaction to Project to Facilities Management
  • Experience in vendor/supplier relationship management
  • Experience in Procurement/tendering/bidding process
  • Experience in workplace change and move management
  • Experience in Financial management - budgetary development, tracking, reporting

SKILLS/COMPETENCIES

  • A self-motivated leader with excellent people management skills
  • Strong in building business case, leveraging on Microsoft tools e.g. powerpoint, excel, Power BI
  • Strong analytical and planning skills
  • Strong and demonstrable project management skills: planning & coordinating, communicating & influencing, relationship building, achieving milestones, resolving issues and managing risks
  • Strong presentation and communication skills in Japanese and English
  • Excellent partnering, collaboration and influencing skills in highly matrix organization
  • Experience in understanding in Healthcare Quality requirement is a nice to have

Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here


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