Field Application Specialist

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Life Sciences, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.

We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.

It’s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we’re just beginning. Working together, let’s put our time and talents together to advance human health for tomorrow.

Learn about the Danaher Business System which makes everything possible.

The Field Application Specialist, Automation is responsible for assessing potential application of the automation products to meet customer needs pre and/or post sales.

This position reports to Kenji Soeda Automation Field Application Manager and is part of the Automation Field Application team located in Tokyo and will be working remotely to cover the customers in charge.

In this role, you will have the opportunity to:

Create automation programs and build systems that meet customer needs.
Accompanied by a sales representative, explain technical information, understand customer needs, and make system/workflow proposals.
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Demonstrate and present products to prospective clients.
Conduct various seminars/explanations of system operation to customers and sales reps.
Respond to inquiries from customers, distributors, and BEC sales.
Report customer requests, defects, etc. to QA and work with global technical support to resolve issues as necessary.
Prepare various sales materials, application notes, and simple manuals.

The essential requirements of the job include: (NOTE For Hiring Manager: Please reference the 3-5-7 Job Requirements Model)

Masters/Doctors in biology, medical, pharmacy and engineering
Longer than 3 years research experiences in Bio/Life Sciences or application supports in Bio/Life Sciences.
Middle level business English (conversation, reading and writing)
PC Skills (MS Office Excel, Word, Power point)
Excellent writing and verbal communication skills in Japanese

Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role

Ability to travel – travel almost every day to customer sites on a day trip. Overnight travel, 1~2 per month
Preferably have a valid driver’s license with an acceptable driving record

It would be a plus if you also possess the following qualifications

Programing skills, such as VB script

At Beckman Coulter Life Sciences we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Life Sciences can provide.

Job Requirements

Education

生物学/化学/医学/薬学/工学系学士号以上

Years of experience

バイオ・ライフサイエンス業界における３年以上の研究/アプリケーションサポートの経験、またはそれに準ずる経験

Other essential skill

ビジネス英語中級以上（会話、リーディング、ライティング）

Other essential skill

パソコンスキル（MS Office Excel, Word, PowerPoint）

Other essential skill

日本語での高い文章作成およびコミュニケーションスキル

Preferred skill

VB script等のプログラミングスキル
普通自動車第一種運転免許

Job Responsibilities

自動化プログラムを作成し、顧客ニーズに沿ったシステムの構築を行う。
営業担当者と同行し、技術情報を説明すると共に、顧客ニーズを把握し、システム/ワークフローの提案を行う。
見込み顧客に対し製品のデモンストレーションおよびプレゼンテーションを行う。
顧客に対して各種セミナー/取扱い説明を実施する。
顧客、代理店、当社営業からの問い合わせ対応を行う。
顧客からの要望・不具合等をQAに報告し、必要に応じてグローバルテクニカルサポートと問題解決に取組む。
自働化に関わるサプライヤー各社との円滑なコミュニケーションによりシステムの安定稼働に努める。
顧客対応状況をSFDC（セールスフォース）に入力し部内/部門内で共有する。
各種営業資料、アプリケーションノート、簡易マニュアルの作成を行う。
営業担当者へのセールストレーニングを行う。
顧客訪問や学会参加を通じて、顧客ニーズおよび市場動向に関する情報を入手する。
共同研究等について学会で発表し、当社の知名度向上に努める。

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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