Partnerships Manager

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

We are looking for a Partnerships Manager to join the Square Japan Partnership team. You'll represent Square's brand in Japan and help establish local partnerships, engaging and negotiating deals across channel partners, integrated product partners, developers, agencies, and technology companies of all sizes. You will involve partnership sourcing, prospecting, negotiation, and working with cross-functional internal partners to scale up partner acquisition and bring new partners to our ecosystem. Reporting into the Head of Partnerships, Japan in Tokyo, this role can be based in our Tokyo office through a hybrid of in-office and remote working.

Square Japan partners include channel partners (organizations and agencies across banking and financial services, telecommunications and other partner types) and platform partners using Square API integrated third-party products (accounting and tax, form builders, booking and scheduling, items and inventory, delivery and orders, marketing and analytics, eCommerce, point of sale). Passionate about delivering meaningful financial services to small businesses, you will be motivated by the successful outcomes of customers, partners, and other teams.

You will be part of a growing team that needs your business development best-practices and experience. You will need to be well-versed on all the different possible ways new and growing channels/platforms can partner with Square, including both technical and business feasibility.

You will:

Build and develop the Partnerships program in Japan.
Sign many new Japan-based channel partners that refer in new sellers to Square, and product partners who complement our ecosystem of products.
Manage necessary aspects of the partner lifecycle - from initial scoping and negotiation to prioritization and execution of strategic projects; financial assessment and forecasting; launching partners.
Build deep relationships with Square teams and external partners to grow Square's relationships with strategic partners.
Become a Square product expert - able to talk about Square's partnership strategy and platform ecosystem.
Work with Product, Account Management, Support, and Sales teams to identify and engage potential Partners to enhance our product functionality and distribution.
Work with Japan and global go-to-market functions such as Sales, Account Management, Customer Success and Marketing and work together with these to ensure the success of Square's Japanese Sellers and achievement of Partnerships goals.
Represent the voice of the Japan partnerships program across Square globally.

Qualifications

You have:

The ability to work with Japan-based sellers in Japanese (reading, writing and video meetings), and global Square colleagues in English (reading, writing and video meetings)
5+ years professional experience, ideally in strategic business development, product management, and/or partnerships experience, with experience in signing new partners
Demonstrated experience in business development and partner management.
Experience evaluating opportunities with regard to impact on strategy, brand, finance and operations
Built successful relationships with external parties; worked with executives and senior leadership to explore new opportunities
Managed projects with multiple stakeholders; set clear milestones and hold people (and self) accountable to goals
A successful track record of managing complex deals and cross-functional projects
Experience building and managing relationships with senior business leaders, both internally and externally
Experience working cross-functionally with a range of teams, managing initiatives at scale and delivering on results
Experience closing deals with partners and working with partner sales and marketing teams to generate new seller leads.
Experience building a partnerships strategy at a long-established, or high-growth technology or product-driven company in Japan.
Proven volume and velocity of deal closing experience.

Nice to Have:

Experience working with Japanese banking and financial services, telecommunications.
Experience working with cross functional teams (Sales, Account Management, Partner Engineering, Product, Partner Development) to help partners refer and integrate with Square.
Understanding of API integration maintenance (e.g. fixing bugs, upgrading to new APIs if available).

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build an inclusive workplace? Check out our Inclusion & Diversity page

Perks

We want you to be well and thrive. Our global benefits package includes:

Healthcare coverage
Retirement Plans
Employee Stock Purchase Program
Wellness perks
Paid parental leave
Paid time off
Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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