Project Configuration Expert

Description

Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. We make selling internationally as simple as selling domestically for hundreds of retailers and brands worldwide.

We are looking for a skilled Configuration Expert. The Configuration Expert will be part of the Professional Services team working on integrations with our clients.

As a Configuration Expert you will fill in the essential role of providing technical assistance to the Project manager in successfully launching new clients and day to day management of our ever-growing client base. In addition, you will be working closely with the Customer success and other teams in Global-e and supporting live client’s activities.

This position is an excellent opportunity for a recent graduate looking for an entry level position and gaining massive experience working on projects with well-known international brands, and in-depth knowledge of E-Commerce domain.

Position includes 3 days working in the office and 2 from home

The responsibilities will include:

Be an expert of the system settings for all the Account managers, Projects, integrations, and OPS teams.
Working with cross-functional teams and related stakeholders in providing resolutions.
Assisting Leader(s) in driving project delivery, identify and address project technical risks/issues. You will be required to work independently on activities end to end, including pushing for cooperation with other teams, and escalating when required.
Performing other ad-hoc duties to support project delivery.
Communication with Clients.

Requirements

English- Fluent / Native level - Must!
Japanese- N1 ,N2 Level

Database Knowledge:

SQL Table Design: understanding structure of SQL tables and configure to meet business and code requirements.
SQL Querying: Proficiency in writing and optimizing SQL queries to test table configurations and ensure the system performs as expected.

Business Logic

Ability to translate business requirements and rules into correct and efficient database.
Troubleshooting and debugging - Ability to troubleshoot and debugging issues via Logs, Errors and DB configurations.
Experienced in working with APIs and JSON payloads.
Familiarity with E-Commerce platforms like Shopify, Magento, Salesforce etc. - an advantage.
Technical Background or Orientation (such as coding skills) – a plus

General Requirements

Strong Interpersonal Skills: Ability to collaborate effectively with diverse teams in Operations, Technology, and other business units across all organizational levels.
Exceptional Organizational Skills with a keen attention to detail
Team-Oriented with a positive, collaborative attitude towards colleagues
Ability to Meet Tight Deadlines and work efficiently under pressure
Ambitious and Highly Motivated Self-Learner
Capable of Managing Multiple Tasks Simultaneously in a fast-paced environment
Experience in an Agile Environment – a bonus

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