Job Description:
Employer: DWS Group
Title: Senior Sales Coverage Support, Retail
Location: Tokyo
Job Code: #LI-ZL1 #LI-03
About DWS:
Today, markets face a whole new set of pressures – but also a whole lot of opportunity too. Opportunity to innovate differently. Opportunity to invest responsibly. And opportunity to make change. Join us at DWS, and you can be part of an industry-leading firm with a global presence. You can lead ambitious opportunities and shape the future of investing. You can support our clients, local communities, and the environment.
We’re looking for creative thinkers and innovators to join us as the world continues to transform. As whole markets change, one thing remains clear; our people always work together to capture the opportunities of tomorrow. That’s why we are ‘Investors for a new now’.
As investors on behalf of our clients, it is our role to find investment solutions. Ensuring the best possible foundation for our clients’ financial future. And in return, we’ll give you the support and platform to develop new skills, make an impact and work alongside some of the industry’s greatest thought leaders. This is your chance to achieve your goals and lead an extraordinary career.
Team / division overview
Our Client Coverage Division in DWS we offer total solutions to fulfil our clients’ needs. With the regional focus in Japan, we observe a potential consistent growth for Japan and we would like to welcome those who have passion and market intelligence to grow the business together with the team for a sustainable success in the future.
The primary responsibility of Sales Coverage Support is working closely with Coverage Specialists in conducting wholesale activities and supporting several roles of retail related business, resolution of complex issues and direct the handling of the most sensitive client support interactions and ensure adherence to applicable internal policies and external legal/regulatory frameworks. Ongoing relationships with Sales Coverage team. Working relationships with origination, trading, client services, operations staff – if applicable & to the degree that is commensurate with the business area - to both gather information and direct client enquiries the most appropriate point to effectively resolve issues.
Role Details
As a Senior Sales Coverage Support, Retail, you will be responsible for:
- Preparations of sales pitch materials, regular/ad-hoc client reporting, client letters in a speedy manner under time pressure. Time to time they need to download/processing of Bloomberg data. 4 eyes review of such the materials prepared by other staffs
- Interaction with other team members or different divisions locally, regionally and globally to prepare RFP/RFIs
- Understanding the overall business strategies and proactively support the entire team with the One Team spirit even for the difficult/complicated topics such as small fund terminations or fund structure changes.
- On top of the above, the candidate is expected to take care of the client facing roles along with Senior Coverage Specialists for non-core clients (ad-hoc inquiries, KYC/KYIs, wholesale activities etc.) under the supervision of the reporting manager.
- Strong teamwork mentality, with “Win as a one team” spirit
- Accurately and successfully represent DWS including legal, regulatory and Bank policy requirements and operate accordingly. Also Act according to the DWS Japan Client centric policy
We are looking for
- Educated to BA degree level or above with at least 7-10 years minimum relevant experience in Investment/Asset Management or Financial Services is preferred, covering clients reporting. RFP roles.
- Experience with proven ability to maintain/develop client relationship, preferably across asset classes
- Product knowledge capable to explain and discuss sophisticated investment strategies and complex investment attitude
- Excellent communication skills and strong interpersonal skills – be able to build the trust and confidence of clients
- PC skills (EXCEL, POWER POINT, WORD, BLOOMBERG etc), not just creating materials, but also need to be double check for our team member’s materials.
- JSDA Level I is a must, but Company will support pre/after joining.
- Native in Japanese (written, reading and speaking) and a Business professional English level (written, reading and speaking)
What we’ll offer you:
At DWS we’re serious about diversity, equity and creating an inclusive culture where colleagues can be themselves and it’s important to us that you enjoy coming to work - feeling healthy, happy and rewarded. At DWS you’ll have access to a range of benefits including, but not limited, to the below:
- A hybrid working model, allowing for in-office / work from home flexibility, comprehensive leave policy, personal and volunteer days
- Competitive compensation packages including health and wellbeing benefits
- Access to best in class trainings, in role development and career progression opportunities
If you require any adjustments or changes to be made to the interview process for any reason including, or related to a disability or long-term health condition, then please contact your recruiter and let them know what assistance you may need. Examples of adjustments include providing a change to the format of the interview, or providing assistance when at the DWS office. This will not affect your application and our recruitment team will discuss options with you
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