Sales Manager - Japan

Job Description

SALES MANAGER – STR – TOKYO, JAPAN
OVERVIEW CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. STR is the global leader in hospitality data benchmarking, analytics and marketplace insights for the global hospitality industry. STR delivers data that is confidential, accurate and actionable to empower our clients to strategize and compete in their markets. Learn more about STR.

ROLE DESCRIPTION

Reports To: Regional Director
Directly Supervises: NIL
Indirectly Supervises: NIL

The Sales Manager will be responsible for creating, building and retaining relationships with hotel (individual & groups) and industry clients (eg brokers, consultants, destinations) across Japan. You are tasked with growing the engagement and value of the existing business book. Additionally, you will engage prospective clients to subscribe building revenue and a larger client base. This will be achieved through executing a sales plan of active market presence, proactive inquiry and various engagement activities. With an interest in their business success, you will adeptly identify opportunities to change business behaviours to the concept and value of benchmarking and or leveraging market insights. Your connection to industry will be recognized as a thought leader through your communications on market performance.

RESPONSIBILITIES

Execute business strategy – retaining, growing engagement with existing subscribers and finding new clients which builds a larger client base that delivers greater revenue and data
Teach the benefits of the concept of benchmarking and market intelligence tied to our product solution
Present Benchmarking and CoStar software to clients which is adapted for each client purpose
Deliver compelling business proposals which are well researched, accurate and meet client needs
Build relationships with clients across assigned regions, addressing needs and concerns in timely manner
Provide business reviews, industry presentations to single clients or at industry events
Build a strong network of hotel representatives and relevant industry stakeholders via in person, media and electronic mediums
Stay abreast of industry and economic news, trends and topics to aid market understanding and client interactions
Participate in internal company projects as required
Adhere to CoStar’s company policies and procedures
Work closely with operational business teams (Product support, Data Operations, Finance, and others as needed) for a seamless customer experience
Create and maintain accurate records regarding customer interactions
Keep managers informed of client feedback received and how to best action for better future outcomes

QUALIFICATIONS

Fluency in Japanese and English a must
Prior experience in sales or a hospitality revenue management
Experience using the Microsoft Office suite of applications (Excel, Outlook, and Word).
Prior experience working within the hospitality industry desired or experience in selling SaaS
Takes ownership of achieving business sales targets
Builds rapport, understanding and adopts a consultative sales approach
Ability to communicate written and oral with people at all levels within an organization including senior executives
Ability to create long term relationships
Able to negotiate with clients to achieve mutual objectives
Ability to multi-task in a fast paced environment while prioritizing your workload
Ability to manage and hit deadlines
Ability to work well independently, while also contributing to a larger team as needed
Ability to develop innovative solutions to client questions and concerns
Ability to adapt to change in a high growth company

WHAT'S IN IT FOR YOU?

A 4 & 1 work to home ratio
Above industry provision for 20 days of holiday leave per annum
Attractive and rewarding commission program
Monthly commuter allowance
Access to global benefits and rewards platform – discount retail and experiences

Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines.At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions and beliefs.

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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

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