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Strategic Account Manager

Company Description

We Show The World What People Want.

Join GfK and help us shape tomorrow. In 2023, GfK combined with NIQ, bringing together two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights - delivered with advanced analytics through state-of-the-art platforms - GfK drives “Growth from Knowledge”.

As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.

We are always looking for open-minded people who will grow with us, push boundaries, and pioneer disruptive methods in market research, data science, technology, and AI. If you share this passion to drive things forward and the integrity to insist on doing things the right way, we'll equip you to take your future into your own hands and play a leading role in our story.

Job Description

Reporting into the Executive Director, Global Account in the region, the Global Strategic Account Manager (SAM) is responsible for all commercial activities related to their designated Strategic Accounts and accountable for meeting the global target set by NIQ GfK. The SAM closely collaborates with the regional and local Sales teams as well as Client Solution Teams to achieve these financial objectives for their Accounts.

Responsibility:

  • Consistently meet global sales targets on both a monthly and quarterly basis, managing all regional and local accounts under the same global account headquarters.
  • Ensure pipeline adequacy to meet sales targets at all times, managing the overall account pipeline effectively.
  • Ensure regional and local teams comprehend and implement the account plan.
  • Foster and maintain C-suite level relationships to enhance upsell opportunities.
  • Support to expand client connections at a regional and local level.
  • Oversee client service and management, building strong relationships with key client stakeholders.
  • Identify and develop growth opportunities using GfK tracking data to meet client needs.
  • Understand clients' business strategies to tailor commercial approaches.
  • Establish and maintain strong relationships with key decision makers.
  • Lead Local/Regional account managers to ensure overall progress on global, regional and local level client engagement by supporting regular communication and close collaboration.
  • Identify potential problems and propose pro-active solutions to meet client needs.

Qualifications

  • Minimum of 7 years in the research industry, preferably within the technical consumer goods industry.
  • A good degree preferably in Business/Market Research/Statistics.
  • Candidates with experience in Market research, Sales and client management
  • Strong client focus.
  • Ability to quickly grasp and understand markets, methodologies and techniques.
  • Ability to make strong engagement with clients’ key stakeholders and C-Suite.
  • Excellent sales/negotiation skills and a hunger to develop new business.
  • Good interpersonal and relationship building skills (internal, external, and cross-cultural)
  • Able to communicate effectively with all levels within internal and external organization.
  • Ability to negotiate high value contracts at a senior level.
  • Strong focus to close deals, strong result-orientation.
  • Understanding of GfK/NIQ solutions to translate client needs into GfK/NIQ’s product portfolio.
  • Business/fluent in both Japanese and English

Preferred Skills/Traits

  • Problem solving skills.
  • Good verbal and presentation skill
  • Knowledge of consumer electronics market, market research, marketing, product development.
  • Experience in market analysis.
  • Work experience at a consumer electronics manufacturer.

Additional Information

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion


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