Location: Japan (Kawasaki)
Role Overview:
We are looking for a Systems Engineer to work closely with AlaxalA NTT-NGN sales team in a defined set of accounts in the NTT vertical. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.
Responsibilities:
- Pre-sales - assist in qualifying sales leads from a technical standpoint.
- Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
- Familiarity with network applications and solutions.
- Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
- Provide assistance to identified customers with post-sales training.
- Lead all technical aspects of a sales cycle with the customer, from the initial RFIs, through to RFPs & RFQs when required.
Requirements:
- 5 - 8 years experience in technical/pre-sales support as a sales or systems engineer.
- 5 - 7 years experience in LAN/WAN/Internet services administration.
- Strong understanding of Routing(OSPF/BGP), Switching, VPN, LAN, WAN, TCP/IP, Network Security, 802.1Q, RADIUS, PPPoE ,QoS.
- Analytical skills, such as understanding of equipment logs and packet capture data.
- Experience understanding Network Security.
- Experience understanding cloud integration, SD-WAN.
- First, engage in SSE and target NTT East and NTT West.
- Target sales of 160M in FY2024.
- The overall telecom market target is a total of $35.9M(\5.6B) yen for the three-year period beginning in FY2025.
- Bachelors Degree or equivalent experience. Graduate degree preferred.
- Experience with project management required.
- Strong presentation skills.
- Creating customer training materials and individualized manuals.
- English communication skills.
- SE activities for corporate resale business in the telecom market.
Fortinet is an equal opportunity employer.
We will only notify shortlisted candidates.
Fortinet will not entertain any unsolicited resumes, please refrain from sending them to any Fortinet employees or Fortinet email aliases. Should any agency submit any resumes to Fortinet, these resumes if considered, will be assumed to have been given by the agency free of any related fees/charges.
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