Family Description
Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration / transformation, and education. Generates revenue and the increase of customer satisfaction through planning, designing, deploying, integrating, optimising, operating, and maintaining phases.
Subfamily Description
Architecture (ART) covers the development of end-to-end solution architecture designed to meet specific needs and works as a part of a customer team. Contains the definition of an architecture which comprises an integration design and specification of products and / or services which makeup the solution.

• Lead and manage projects with manageable risks and resource requirements or small teams, handles day-to-day staff management issues, including resource management and allocation of work.
• Develops customer solution architecture in dedicated area of competence.
• Proposes on products in customer solution and initiates necessary evaluations and validations.
• Keeps the knowledge of the dedicated customer architecture in dedicated technical area and regional requirements.
• Understands and captures the critical inputs of stakeholders, and translates them into effective requirements and solutions.
• Specifies and designs effective end-to-end solutions, through the high as well as low level design of architecture, to meet customer needs in a market positioning prospective.
• Applies solution architecture standards processes and principles, to create and maintain a solution's integrity over time, including verification that the solution meets the clients requirements.
• Develops the full scope of the solution, working across organisations to achieve workable solutions.
• Researches, designs, plans, develops and evaluates an effective solution in specialised domains to meet customer’s requirements and outcomes, thanks to high as well as low level design of architecture.
• Applies solution architecture standards processes and principles, to create and maintain a solution's integrity over time.
• Develops the full scope of the solution, working across organisations to achieve workable solutions.
• Works effectively in a mixed environment and uses best practices and knowledge of internal or external business issues to improve products or services.
• Has in-depth business knowledge and uses understanding of how relevant areas integrate to achieve objectives.
• Uses advanced analytical skills to solve complex problems or problems that do not have routine solutions and takes a new perspective.
• Shares initial ideas for professional direction of own organisational unit.
• Acts as a professional advisor and mentor for staff / workteam / taskforces.

  • Domain architecture experience for the NPC
  • Fluency in both Japanese & English is mandatory
  • Hands-on working experience of Kubernetes (Nokia NCS preferred) for CNFs. (Kubernetes certification preferred)
  • Call flow Knowledge of packet core flows (2G,3G,4Gand 5G) and testing experience on customer projects.
  • Knowledge of 5G SBA call flows mainly related to PCF. Nokia PCRF/PCF NPC experience preferred. Strong Troubleshooting skills
  • Hands-on experience on PCRF/PCF use case logic writing/ RSV. Nokia NPC knowledge is preferred.
    Impact
    Impact is short-term and usually departmental/project in scope. Accountable for quality, accuracy and efficiency of own and/or team achievements. Actions and errors can have program, project, functional impact.
    Scope & Contribution
    Individual Contributor: Performs and/or coordinates day-to-day activities to meet departmental/project objectives. Carries out root/cause analysis in more complex problems. Can develop and implement recommendations. Managerial/Supervisory: Direct supervisory responsibilities for people. Typically first level (and lowest level) of solid line management. Carries out variety of complex activities according to plan within broader area of responsibility, analyses problems. Decision-making typically according to established solutions.
    Innovation
    Accepts responsibility for and demonstrates support for delegated decisions. Requires minimum supervision. Uses non standard approaches to resolving issues. Suggests improvements and seeks opportunities for innovation. Demonstrates initiative & adaptability to changing business environments. Is willing to take on new roles or jobs appropriate to skill set in different environments and/or locations.
    Communication
    Works to influence others to accept job function’s view/practices and agree/accept new concepts, practices, and approaches. Requires ability to communicate with functional leadership regarding team & technical matters. May conduct briefings with senior leaders within the job function. May at times be required to negotiate regarding operational issues.Has cross-cultural knowledge and global mindset
    Knowledge & Experience
    Management experience / Achieved advanced skills and knowledge within a specific professional discipline involving the integration of theory and principles with organisational practices and precedents. Typically requires 4-6 years relevant experience and/or a graduate equivalent (or higher) degree.

Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
What we offer
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.

Technical Project Manager

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