World's #1 CRM Company with a strong presence in Japan - provides an elite environment for performance and career growth! * Ensure top-level customer satisfaction and experience; * Possess technical expertise regarding product functionality; * Investigate, document, escalate and fix issues. * Customer-facing experience * HTML and CSS: Understanding web applications configuration * RDBMS and SQL: Data management * Developing and debugging experience * Native/Fluent Japanese (MUST) Computer Futures is part of the larger SThree group, the global STEM-specialist talent partner. To find out more about Computer Futures, please visit www.computerfutures.com | Computer Futures についてもっと詳しく知りたい方はこちらへ→ www.computerfutures.com Award winner of: The IT and Technology Recruitment Company of the Year by TIARA Awards 2018 | Best Large Company to Work For by TIARA Awards 2021 | Best CSR Initiative by TIARA Awards 2019 | Best Workplace by Great Place to Work Institution 2019, 2021, 2022 & 2023.