Overview: At BlueYonder we are customer-focused, results-driven, and have a relentless spirit for learning. We are in the midst of transforming our service offering from an on-premise model to a SaaS model. We are looking to grow
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the
フィールドエンジニアチーム リーダー / Technical Account Manager for JPAS Description - 【所属事業部】 カスタマーサポート統括本部 PCサポート本部 【業務内容】 日本HP のPC製品を購入されたお客様に対してフィールドサポートを提供するチームのリーダーとして、 ・チーム戦略の立案 ・要員育成 ・サービスデリバリーの実行管理 ・フィールドサポート業務 を担当いただきます。 ◆フィールドサポート（メイン業務） 1. 訪問修理 顧客が導入したPCにトラブルが発生した場合に、現地へ訪問し、製品交換や修理、復旧作業などを行うことでトラブルの解決を図ります。 2. 保全・メンテナンス 顧客先に定期的に訪問し、BIOS・Driverアップデート、HWのメンテナンス（消耗品交換、清掃等）をおこない、予防保全に取り組みます。 3. 営業サポート 弊社製品に興味を持つ見込み客に対して商品説明を行い、製品への理解を深めてもらうことで導入を促します。 また、上記サポート業務と並行して、下記のような業務をご担当いただきます。 ◆アカウントマネージメント アカウントサービスを購入いただいたお客様に対して、技術担当として顧客の課題解決の支援をおこないます。 · 修理履歴を分析し、安定運用に向けた改善提案（BIOS、Driver更新、利用方法改善等）をおこなう ·
Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site
Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world. About the team The
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Microsoft 365 サポート チームは、Microsoft 365 全体のサービスを対応するサポート チームです。企業様や教育機関様、パートナー様など幅広いお客様からのお問い合わせを担当しております。 当チームは、お客様のお問い合わせを対応するエンジニア (Tier1/2) と共に、日本のお客様に耳を傾け、一緒に問題解決を行い、製品の品質向上にもつなげていく、サポート エスカレーション チーム (Tier3) です。 担当は、主に製品や技術分野で役割分担されており、今回のポジションについては、以下の製品、サービスを担当いただきます。 Microsoft 365 Apps (Office クライアント製品) Microsoft 365 Copilot Microsoft 365 Copilot は、Microsoft 365 各種サービスに AI を搭載したものとなり、ビジネス パーソンの生産性向上させるだけでなく、働き方を改革する新たな AI アシスタントになることが期待されています。今後さらに Microsoft 365
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Introduction The sector of Customer Support (CS) is responsible for the maintenance, repair and continuous improvement of ASML systems at customer locations, as well as transferring. Job Mission The mission of the DUV Field Service Engineer(FSE), All
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
DUTIES Responsible for coordinating the delivery of advanced services, post-sales activities, and verification support services. Manages multiple advanced and verification support services for the client. Responsibilities include troubleshooting, the overall planning, organizing, directing, controlling, and delivering of all post-sales
Technical Consultant OneSource tax solution clients in Japan report various technical and non-technical issues, which requires successful resolution in a timely manner, minimizing/avoiding customer impact. This particular role focus on technical issues mainly, taking lead in resolving the issues in
Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to
Looking for an IT Specialist to join a start-up entity in Tokyo. Fluent Japanese required. About the Role We are looking for a Technical Business Analyst to join our global Technology team, based in our new Tokyo
Together, we can beat cancer. At Varian, a Siemens Healthineers Company, we bring together the worlds best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and
■ 職務内容 / Job Description Technical: •Plans, coordinates and undertakes electrical, control system and infrastructure improvement projects for the Maihara production plant and site facility, adhering to safety and quality requirements. •Plans, coordinates and undertakes electrical, control
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via
Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we
With 1,000 intelligence professionals, over $300M in sales, and serving over 1,800 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company! Sr. Intelligence Consultant - Japan * English follows Japanese (日本語の後に英語が続きます） Recorded
Were Celonis, the global leader in Process Mining technology and one of the worlds fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of
