Looking for an IT Specialist to join a start-up entity in Tokyo. Fluent Japanese required. About the Role We are looking for a Technical Business Analyst to join our global Technology team, based in our new
プログラムマネージャー/ Program Manager Description - 事業内容 ・PC関連のマネージドサービス（Managed Device Service - MDS） ・プリンター関連のマネージドサービス（Managed Print Service - MPS） マネージドサービス導入時のプロジェクト管理 ・案件受注後、案件詳細を担当営業より引継ぎ、導入プロジェクトを開始する。 ・マネージドサービスの契約内容を把握し、顧客への説明および導入プロジェクト管理を行う。 ・適切なスケジュールを策定し、顧客と合意のうえ、あらかじめ定められたコストで、導入プロジェクトを遂行する。 ・都度進捗を管理し、顧客への報告、および遅延が発生した場合のリカバリアクションを行う。 ・顧客への報告およびプロジェクト遂行に伴い必要となる資料を作成する。 ・社内関係部署と連携し、必要なサービスを適したタイミングで顧客に提供する。 ・導入完了後、速やかに各種システムへの登録を行い、サービス開始の手続きを行う。 ・契約内容に従い、管理者もしくはユーザー向けトレーニングを実施する。 ・問題発生時には問題管理を開始し、SPOCとなり関連部署の支援のもと問題解決を行う。 必要に応じて、海外の製品部門や保守部門にエスカレーションを実施する。 ・すべてのアクションが完了したのち、保守対応はコールセンターに引き継ぎ、顧客窓口をカスタマーサクセスマネージャーに引き継ぐ。 グローバルインバウンド案件の対応 ・グローバルインバウンド案件の場合、日本国内の導入プロジェクト担当として、社内および顧客の国内外の担当者と各種調整を行う。 ・導入時の各種設定、およびシステム登録を、海外の担当者が実施する場合は、適切な連携を行う。 案件拡大機会の創出 ・導入プロジェクト遂行中に、案件拡大の機会が生じた場合、顧客とのコミュニケーションにより要求事項を的確に把握する。 ・その後、担当営業もしくはカスタマーサクセスマネージャーと連携し、タイムリーに適切な提案を行う。 必要なスキル ・PM
PGIM is the diversified asset management business of Prudential Financial, Inc. (NYSE: PRU). With $1.29 trillion in assets under management, and 45 offices spanning 18 countries, PGIM is among the world’s top-14 largest asset managers. Each
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring
Location: Japan (Kawasaki) Role Overview: In this key role, you will manage and drive direct sales engagements into a set of Major Accounts and strategic partners. Your focus will be to create and implement strategic account
Join the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you’ll see and hear
Company Description About Wix Wix makes it possible for anyone to succeed online. Since 2006, we’ve grown to 5,000 employees in 17 countries, launched over 40 products, and serve over 230 million users and their visitors worldwide.
Join the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you’ll see and hear
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Job Description - Lead and mentor a team of application engineers in APAC to provide exceptional technical support to customers using Renesas MPU products. - Help define and implement MPU related customer support strategy for the
Req ID: 284218 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We
Objectives of the Position Responsible for the steering of the digital product portfolio including a meaningful targeted positioning and seamless and user-friendly onboarding experience for customers Responsible to drive the further development the digital product portfolio by
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Company Description The history of Bosch is the history of car evolution. As a top-class automotive equipment supplier, Bosch Corporation supports market expansion/inroads domestically as well as globally. Bosch will continue to pursue forward-looking technologies such
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Location(s): Japan City/Cities: Tokyo Travel Required: Relocation Provided: Job Posting End Date: July 30, 2024 Shift: Job Description Summary: Position Overview: This role is responsible for leveraging owned digital platforms to support weekly+ consumer growth, orchestrate
About Appier Appier is an AI SaaS company on a mission to make AI easy, by making software intelligent. Founded in 2012, Appier has 17 offices across APAC, U.S. and Europe and is listed on the
Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or
Responsibilities: Lightspeed Studios are one of the world’s most innovative and successful game developers. We are expanding across China, the United States, Singapore, Canada, Japan, South Korea, and New Zealand. Founded in 2008, LightSpeed Studios has
Purpose & Overall Relevance for the Organization: Drive an effective and efficient brand activation across Football and SPSP categories in country with full alignment between the global Brand Communications and the country Business Units. Develop and
