Great exposure in the JPMorgan Asset Management business. Our Sales teams help our clients build stronger portfolios, for institutions. Our clients face an infinite set of portfolio building challenges. We meet them with a singular focus:
Job Requisition ID # 24WD79395 職務概要 私たちは、Autodesk製品を最大限に活用するためにお客様をサポートする、テクニカルサポートスペシャリストを募集しています。 問題解決や他の人を助けることが好きですか?お客様のエクスペリエンスに情熱を持っていますか?Autodeskのソフトウェアに精通していますか?それなら、ぜひご応募ください! お客様から報告された問題を解決し、その内容をナレッジベースに文書化する責任があります。 業務内容 ウェブ、チャット、電話を通じて技術サポートを提供し、これらのやり取りを顧客管理データベースに記録する。 内部のナレッジベースを活用して技術的な問題の診断、調査、解決を行う。 ウェブ公開用の技術文書の作成を担当する。 テクニカルサポートチームの一員として他部門と積極的にコラボレーションしお客様の成功に貢献する。 最低限の応募要件 Autodesk製品を使用した経験 製造業のエンジニアリング分野で5〜10年以上の経験 学士号または同等の経験 優れた日本語と英語の口頭および書面でのコミュニケーション能力 強力なチームプレーヤーであり、リーダーシップがあり、他の部門との連携を図り、主要な関係者との関係を構築し、協力的な環境で活躍できる能力がある 平均以上のITトラブルシューティングスキル、分析的な問題解決能力、および技術的な質問の解釈能力を持っている 複雑な技術的詳細を伝える能力 製造業界における関連システムとソフトウェアの知識 Position Overview We are hiring a Technical Support Specialist to join our friendly team
Microsoft SQL Server on Azure VM and Managed Instanceチームでは、新しくメンバーを広く募集しております。 サポート部門では、お客様のビジネス上の問題解決を高い技術力とサービス精神を持って解決に導く支援をいたしております。 お客様に対して、最高な Customer Experience を妥協なく追求して提供したいと思える方と共に働きたいと考えています。 Microsoft SQL Server on Azure VM and Managed Instance チームでは、お客様のAzure 仮想マシン上に構築された SQL Server環境や Paas サービスである Azure SQL Managed Instance 環境での問題解決を支援しています。 いわゆるトラブルシューティングから、クエリチューニング、サイジングなどデータベースに関する様々なテーマに対して、深い技術力をもって対応いただきます。 サポートチームでは、ソースコード上での実装なども確認しつつ、開発部門とも密に連携しながら難易度の高い調査も対応していきますので、技術的にはメーカーサポートならではの深みを追求していくこともできます。
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This is what you will do: Japan Program Team Lead (JPTL) is responsible for providing strategic and scientific directions on the assigned therapeutic area in Japan and leading the relivant Japan Program Team(s) managing a single indication
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