職務の概要 Application Service Excellence (ASE) SaaSサポートの一環として、Enterprise Performance Management(EPM)サポート・チームは、増加する顧客をサポートします。快適なカスタマ・エクスペリエンスを提供することで、顧客のクラウドビジネスを成功に導きます。顧客、従業員、組織全体に利益をもたらす組織を形成できる絶好の機会です。 部署の概要EPMサポートチームは、急速に増加するお客様をサポートするために拡大しています。チームは、新規および既存顧客をサポートするため、オラクル開発部門と提携します。オラクルサポートの未来の一部となり、お客様、従業員、組織全体に利益をもたらすような組織作りができる絶好の機会です。 本ポジションの概要 このポジションは、テクノロジおよびソフトウェア・サポートの経験を持つ製 サポート・マネージャ用です。カスタマー・サービス・サポート、インシデントの追跡、診断、レプリケーション、トラブルシューティ グ、および複雑でクリティカルな問題の解決において卓越したサービスを提供するアプリケーション・サポート・エンジニアのチームを率いる責任があります。このチームが重視していることは、顧客サービスを技術的および機能的レベルで提供し、最終的に各インシデントの完全で完全な解決を推進し、製品改善のためにプロアクティブに作業することです。これには通常、トラブルシューティング、機能チームおよび技術チームとのコラボレーションが含まれ、ミドルウェアやクラウド・サービス、インフラストラクチャなどの分野の問題の解決も含みます。この管理職ポジションは日本の東京を拠点とします。候補者は東京で勤務可能か、または東京に転勤する意思がある必要があります。必要に応じて、週末のシフト勤務ができる必要があります。 Career Level - M2 必要なスキル ・Cloud PBCS/EPBCS/FCCS/ARCS の機能スキル及びPlanning/HFM/Data management/BI+/ReportingのオンプレミスEPM製品スキル ・Essbase, SOA, Web servers, DB knowledge, ADF, IDE, Java, XML, SQLの技術スキル ・高いパフォーマンスをあげることができるチーム作り及びチーム運営能力 ・ミドルウェア及びクラウドサポートの経験 サポートオペレーションのマネージメント
Join the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you’ll see and hear
Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. COTY is the global leader in fragrance and number three in color cosmetics.
#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks.
Summary Posted: Apr 30, 2024 Role Number: 200549041 The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their
About The Team Our Customer Success team at OpenAI is dedicated to partnering with our customers and their people to embrace AI through the adoption of ChatGPT Enterprise. OpenAIs customers represent a range of diverse backgrounds
Company at a GlanceOpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers
Work Location Type: Yokosuka, Japan As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products
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Our client is an AI Driven Technology (SAAS) company with that provides Transport Smart Solutions for client in Japan, Singapore, Philippines, Thailand, Indonesia, Australia & Vietnam. About the Opportunity: Opportunity to work with multinational members from 10
Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our
Focus on selling Heatwave Cloud to enterprise customers in various industries. Looking for Candidates with experience in selling Data & AI platform services. This role requires individuals with experience in selling cloud services. We are looking
Who we are looking for Seasoned professional with Bachelor’s degree in business or related field, Japanese/English bilingual (written/verbal) and minimum of 8 years of experience in the financial services industry. Why this role is important to
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our
Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate,
Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for someone
Join the Magic Our Mission At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our
Job Description State Street’s Relationship Management/Sales Enablement organization is seeking to fill an APAC RFP & Sales Enablement, Officer role in Japan. The role will have exposure to the development of prospective/existing client strategy, assisting in deal structuring
