To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the
Let’s be #BrilliantTogether Overview: ISS STOXX is currently seeking a seasoned Sales Professional to join our team, bringing world class STOXX & DAX Indices to new and existing clients in Japan. The position will be based
プログラムマネージャー/ Program Manager Description - 事業内容 ・PC関連のマネージドサービス（Managed Device Service - MDS） ・プリンター関連のマネージドサービス（Managed Print Service - MPS） マネージドサービス導入時のプロジェクト管理 ・案件受注後、案件詳細を担当営業より引継ぎ、導入プロジェクトを開始する。 ・マネージドサービスの契約内容を把握し、顧客への説明および導入プロジェクト管理を行う。 ・適切なスケジュールを策定し、顧客と合意のうえ、あらかじめ定められたコストで、導入プロジェクトを遂行する。 ・都度進捗を管理し、顧客への報告、および遅延が発生した場合のリカバリアクションを行う。 ・顧客への報告およびプロジェクト遂行に伴い必要となる資料を作成する。 ・社内関係部署と連携し、必要なサービスを適したタイミングで顧客に提供する。 ・導入完了後、速やかに各種システムへの登録を行い、サービス開始の手続きを行う。 ・契約内容に従い、管理者もしくはユーザー向けトレーニングを実施する。 ・問題発生時には問題管理を開始し、SPOCとなり関連部署の支援のもと問題解決を行う。 必要に応じて、海外の製品部門や保守部門にエスカレーションを実施する。 ・すべてのアクションが完了したのち、保守対応はコールセンターに引き継ぎ、顧客窓口をカスタマーサクセスマネージャーに引き継ぐ。 グローバルインバウンド案件の対応 ・グローバルインバウンド案件の場合、日本国内の導入プロジェクト担当として、社内および顧客の国内外の担当者と各種調整を行う。 ・導入時の各種設定、およびシステム登録を、海外の担当者が実施する場合は、適切な連携を行う。 案件拡大機会の創出 ・導入プロジェクト遂行中に、案件拡大の機会が生じた場合、顧客とのコミュニケーションにより要求事項を的確に把握する。 ・その後、担当営業もしくはカスタマーサクセスマネージャーと連携し、タイムリーに適切な提案を行う。 必要なスキル ・PM
About Mitsogo Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We
Job Description: Department Overview Rakuten Bank is a full-service on-line banking company. Over 15 million customers have accounts, the highest among online banking companies in Japan. Rakuten Bank provides more than full-service. We provide not only
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
The Azure Infrastructure organization accelerates Secure Migrations for our customers to be AI-Ready by leading with Migration opportunities with Windows Server, SQL Server, Linux Estate and Migrate SAP. We enable customers’ cloud modernization at scale driving
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Everyone at OANDA is focused on our vision to transform how our customers can meet all their currency needs. We are revolutionising the world of currency trading by providing innovative trading experiences, currency data and analytics
Who we are looking for Transfer Agency Japan offers client service for Asset Managers and Investors located in Japan, liaising with the Transfer Agency teams in State Street Ireland and IFDS Ireland, to provide Investor &
In this Role, Your Responsibilities Will Be: Directly reporting to VP of Emerson Japan and dotted line to Asia Pacific regional project pursuit leader. Developing and maintaining the account management with ownership of account plan development
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the
Cyber Analyst and Helpdesk Technician The Opportunity: Your combination of people skills and desktop and system administrator knowledge makes you the team hero, solving one problem after another. What if you could use those skills to improve
Its fun to work in a company where people truly BELIEVE in what theyre doing! Were committed to bringing passion and customer focus to the business. Corporate Overview Proofpoint is a leading cybersecurity company protecting organizations’
This is what you will do: The Launch Planning Lead will drive projects, generate insights, and make recommendations that will enable compliant, efficient, and effective execution of product launch preparation across Alexion’s portfolio to support successful
Job Title: Loan Operations Team Lead (Loan Servicing) Location: West Sahara What youll do: The Loan Operations Servicing Team Lead is responsible for supervising a small group of Loan Servicing Specialists and Administrators. This position ensures that
The Technical Sales Management department is the regional arm of our global Technical Sales Organisation, which links our Business Unit and our customer needs towards the central Power Solutions Team, responsible for the global Product Development
It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team. Supports the
About Us Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE. SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce We’re Salesforce, the Customer
