<職務内容/Main Tasks>世界中で進む顧客体験 (Customer Experience:CE)のデジタル化を推進し、日産のCEをGlobalに向上・発展させていく活動の一環として主に下記の内容の業務を行ないます。1. デジタル領域に関する新規ビジネスモデルの検討。2. 部門の中期計画達成に必要なリソースを分析し、マーケティング費用、一般管理費用等の年度予算の策定を行なう。3. 各種プロジェクトの企画内容を予算面、契約面からアセスメントし、プロジェクト実施に必要な予算を確保する。4. サプライヤとの契約管理および必要な各種届出を行う。5. 請求、支払い業務に関するオペレーションの管理・推進を行う。As part of our efforts to promote the digitalization of Customer Experience (CE) globally and enhance Nissan’s CE, we will primarily be responsible for the following tasks:1. Study new business models in
General Summary / 職務概要 シニアマネージャーの指示のもと,Repack/Relabeling 業務(現在2 拠点)の運用/PLAN をコスト面含めて契約社員をリードしながら全般的にマネージする。 具体的には契約を含めた業務委託先との各種交渉,生産計画から包装加工作業•倉庫搬入に至るまでのOperation の構築•Performance 管理,会社の戦略•顧客ニーズに合わせた包装加工を実現するための資材開発•手配を行う。 また改善においてはOperation だけでなく,エンジニアやIT,グローバルサプライチェーンチームと協働しシステム•機械設備の要件洗い出しを行い,導入から運用まで全般をLead する。 機械設備に関してはテクサポチームと連携をとりながら予防保全を計画から実行までをサポートする。薬機法の順守及び品質の高いオペレーションを提供し,当該加工に関わる問い合わせおよび苦情に対し,常に迅速かつ適切に対応する任務も担う。また場合によってはLPG 業務(在庫管理•BO Management)のサポート業も行う。 Duties & Responsibilities / 職務および職責 シュリンク/KIT/リパック加工業務 #1 外部製造業者 オペレーション管理 #2 新製品発売時など,マーケティング,セールス,バックオフィス部門と協働してプロセスの構築 #3 マーケティング部門の要望とオペレーション上の制約条件のすり合わせ #4 スケジュールの枠組みと必要なタスクの構築 #5 工程設計,工数設計ができ,システムRFP を作成 #6 設備導入が必要な場合,テクニカルサポートと仕様,費用,日程の取り決め
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and
(Open to consider candidates from Osaka and Tokyo. Flexible working arrangement). Key responsibilities Owns and manages the customer experience by managing end-to-end shipment process, in compliance with relevant company procedures and agreements with customer. Owns all customer issues and facilitates
(Open to consider candidates from Osaka and Tokyo. Flexible working arrangement). Key responsibilities Owns and manages the customer experience by managing end-to-end shipment process, in compliance with relevant company procedures and agreements with customer. Owns all customer issues and facilitates
Amazon is seeking for a customer centric team member to drive improvements with Amazon Japan shopping journey. The Sr Program Manager is primary responsible for understanding largest customer pains by partnering with business teams and adopting right solution
To achieve the business plan: •Operates and manages smooth and cost-effective operations related to Visions warehouse operation and domestic transportation •Lead vendor management and develop the effective 3PL model •Monitor KPI/SLA and work with team/vendors to improve
•Position Purpose •Develop and deliver strategies to give our company customer facing teams a competitive edge with personalized engagement as well as data-driven insights using advanced commercial processes, systems and tools •Key Responsibility Areas •Establish the strategic
Within the Key Client and Runway segment, we are offering a full time position with the main focus to serve as Customer Experience Consultant for handling SCM operation. As part of the team you will cooperate with your
Within the Key Client and Runway segment, we are offering a full time position with the main focus to serve as Customer Experience Consultant for handling SCM operation. As part of the team you will cooperate with your
Within the Key Client and Runway segment, we are offering a full time position with the main focus to serve as Customer Experience Consultant for handling SCM operation. As part of the team you will cooperate with your
職種 正社員 職務明細 A.P. Moller - Maersk (A.P. モラ―マースク) is an integrated container logistics company and member of the A.P. Moller Group. We help our customers grow and thrive by helping them connect and simplify their trade.
Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year.
Company Description LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain
<職務内容/Main Tasks>チームミッション:より良いカスタマーエクスペリエンス実現のためのグローバル戦略を策定し、シームレスでパーソナルな顧客体験をお客様の生涯にわたる関係構築につなげる。本ポジションに期待される役割・主要マーケットでの新車購入およびサービス体験におけるお客様満足度調査及びPDCAの実施をリードする。(年次のKPI設定・月次進捗管理、役員報告)・グローバルに収集されるお客様の声(VoC)、満足度調査の結果を分析し、新たな効果測定の手法など将来に向けた方策提案を行う。・各マーケットでのカスタマーエクスペリエンス戦略の実行フォロー及びベストプラクティスの共有を推進する。本社・現地チームと連携し、PDCAの仕組みづくり、会議体のマネジメントを行う。・課長として上記業務遂行のためのチームマネジメント・育成を行うDepartment Mission:Develop and implement Global strategy for enriched customer experience which is seamless and personalized to create lifelong customer engagement.Expected Role: - Leading PDCA process related to customer satisfaction survey collaborating with our key markets/regions. E.g. Annual KPI setting,
About the Role: Grade Level (for internal use): 12 Company Overview: S&P Global is a global leader specializing in cutting-edge Software and Regulatory Compliance solutions for businesses worldwide. Committed to innovation and excellence, we empower organizations
Associate Contracts Management Specialist - Tokyo, Japan Company: Boeing Japan Kabushiki Kaisha Job ID: 00000422783 Date Posted: 2024-06-24 Location: JPN - Tokyo, Japan Job Description Qualifications: (Japanese Follows) The Boeing Company is currently seeking an Associate Contract
Minimum qualifications: Bachelors degree or equivalent practical experience. 5 years of experience in account management, sales, or marketing. Experience developing and pitching solutions through various channels (e.g., over the telephone, email, in-person meetings) to prospective customers. Ability to communicate fluently in
Company Description As a member of the world-renowned NielsenIQ group, GfK Japan has established a strong reputation for reliable sales trend research in the Japanese market since its founding in 1979. We specialize in home appliances,