JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the
Hotel Description The 200-key hotel will be located in the heart of Tokyo between Shinagawa and Tamachi Stations and is a key component of JR East’s extensive redevelopment project of the former JR Shinagawa Depot Railway
JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation.
JOB SUMMARY Provides a high level of property maintenance knowledge. Position has overall responsibility for maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget,
JOB SUMMARY Functions as the strategic business leader of the propertys Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property’s rooms. Position works with direct reports to develop and implement departmental strategies
Take lead in quality activities to ensure effective compliance. Manage QMS and other quality claims. Client Details * Global pharmaceutical company specializing in innovative treatment for oncology, urology, and auto-immune areas. * Rich development pipeline for new
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Position Summary サプライチェーン本部ライフサイエンス・ オペレーション部のカスタマーサービスマネージャーの募集です。セールス、マーケティング、テクニカルエンジニア、ファイナンス、サプライチェーン部門の各部（プランニング、ロジスティクス、調達購買）と連携し、顧客経験（カスタマーエクスペリエンス）を継続的に向上させる事でビジネスの成長とミッションの実現に貢献するポジションです。 Responsibility ライフサイエンスグループのビジネス目標を達成できるよう、見積、受注、顧客問い合わせ対応、コールセンター運用、納期管理等、オーダーフィルフィルメント全般の運用をおこなうチームのマネジメントをおこないます。 部内に顧客第一のカルチャーを醸成し、より良いカスタマーサービスのプロセスを構築します。顧客からのフィードバックは、カスタマー・アライアンス・スコア（CAS）として定期的に測定され、指標（KPI）の維持・向上・目標達成に努めます。 カスタマーサービスの品質向上・標準化の為、標準作業手順書(SOP)の整備、必要とされるトレーニングプラン、バックアップ体制の構築をリードします。 部下の育成計画の立案、実施。メンタリング、コーチングを定期的に実行し、部下のスキル向上、キャリア実現をサポート。より高いレベルで業務を遂行できるチームをつくります。 問題が発生した場合は、問題そのものに迅速に対応と同時に、チームをリードしその問題の発生要因を突き止め、今後の問題の再発防止策を講じます。 プロセスを改善し、平準化（属人化の排除）と、生産性の向上を促進します。またその改善効果が継続するように業務運用をモニターし管理します。 関係する部門（営業、サービス、マーケティング等）に対して、タイムリーに情報共有やエスカレーションをおこないビジネス上のリスク排除のアクションをプロアクティブにおこないます。また、ビジネスパートナーとして社内関連部署の課題解決に尽力します。 カスタマーサービスのコストの管理、労務管理をおこないます。また業務委託会社との連携をはかり、業務品質の維持・安定をモニターします。 Education / Experience ４年制大学または高専過程以上の卒業資格を有する事。経営、経済、ビジネス、エンジニアリングなどの専攻、また、それらの学部における大学院卒業資格があれば、さらに望ましい。 サプライチェーン、プロジェクトマネジメント、オペレーション等の５年以上の職務経験。該当部門、または関連する部門において、５名以上のチームマネジメントの３年以上の経験を有する事。 複数の部署にまたがる業務改善の経験、またはプロジェクトを遂行した経験がある事。シックスシグマ・ブラックベルト、リーンリーダーなどの改善の資格があれば、さらに望ましい。 顧客、ベンダーを含む複数の関係者、ステークホルダーと円滑に業務を進める為、日本語での高いコミュニケーションスキルを有する事。 経理・財務に関する知識。 本ポジションは英語を日常的には使う事はありませんが、海外工場との連携強化や、電話会議などでの協議など、英語ができれば英語力を発揮する機会は多く、将来的なキャリア構築に役立ちます。 Thermo Fisher Scientific Inc. is seeking
JOB SUMMARY Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and
JOB SUMMARY Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and
Title: Medical Advisor / Medical Scientific Liaison FOP Company: IPSEN K.K. Job Description: As part of the Medical Affairs department, the MA/MSL is a hybrid, field-based scientific expert to external and internal stakeholders delivering non-promotional information
Cyber Solutions Engineer, Lead The Opportunity: As a lead cyber engineer, you understand the value of cyber operations to prevent aggression from our near peer adversaries, and you know that battles are won in the grey.
Job Overview At a global level, drive Site Activation (SA) activities in accordance with applicable local and/or international regulations, standard operating procedures (SOPs), project requirements and contractual/budgetary guidelines to develop the informed consent form (ICF), including during
BeiGene continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our
JOB SUMMARY Provides a high level of property maintenance knowledge. Position has overall responsibility for maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget,
When our values align, theres no limit to what we can achieve. At Parexel, we all share the same goal - to improve the worlds health. From clinical trials to regulatory, consulting, and market access, every
Job Purpose: MSL Head is the field-based manager responsible for MSL team. It is expected not only leading the MSL team but also being an expert in scientific engagement with the background of a physician and/or
For Current Gilead Employees and Contractors: Please log onto your Internal Career Site to apply for this job. At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases
Job Description Summary On the occasion of launching a new manufacturing department, Prepare SOPs and Establish the manufacturing process. Also contributes to the smooth running of the new organization by establishing a system for recruitment and employee
Job Description Summary On the occasion of launching a new manufacturing department, Prepare SOPs and Establish the manufacturing process. Also contributes to the smooth running of the new organization by establishing a system for recruitment and employee
JOB SUMMARY Functions as the strategic business leader of the propertys Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property’s rooms. Position works with direct reports to develop and implement departmental strategies
