At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Join the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you’ll see and hear
About Us Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE. SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise
Job Summary As project team manager, you will be responsible for managing Japan project management team while improving project management business process. In this position, you will have the opportunity to provide insight encourage the tam
Cyber Analyst and Helpdesk Technician The Opportunity: Your combination of people skills and desktop and system administrator knowledge makes you the team hero, solving one problem after another. What if you could use those skills to improve the
プログラムマネージャー/ Program Manager Description - 事業内容 ・PC関連のマネージドサービス（Managed Device Service - MDS） ・プリンター関連のマネージドサービス（Managed Print Service - MPS） マネージドサービス導入時のプロジェクト管理 ・案件受注後、案件詳細を担当営業より引継ぎ、導入プロジェクトを開始する。 ・マネージドサービスの契約内容を把握し、顧客への説明および導入プロジェクト管理を行う。 ・適切なスケジュールを策定し、顧客と合意のうえ、あらかじめ定められたコストで、導入プロジェクトを遂行する。 ・都度進捗を管理し、顧客への報告、および遅延が発生した場合のリカバリアクションを行う。 ・顧客への報告およびプロジェクト遂行に伴い必要となる資料を作成する。 ・社内関係部署と連携し、必要なサービスを適したタイミングで顧客に提供する。 ・導入完了後、速やかに各種システムへの登録を行い、サービス開始の手続きを行う。 ・契約内容に従い、管理者もしくはユーザー向けトレーニングを実施する。 ・問題発生時には問題管理を開始し、SPOCとなり関連部署の支援のもと問題解決を行う。 必要に応じて、海外の製品部門や保守部門にエスカレーションを実施する。 ・すべてのアクションが完了したのち、保守対応はコールセンターに引き継ぎ、顧客窓口をカスタマーサクセスマネージャーに引き継ぐ。 グローバルインバウンド案件の対応 ・グローバルインバウンド案件の場合、日本国内の導入プロジェクト担当として、社内および顧客の国内外の担当者と各種調整を行う。 ・導入時の各種設定、およびシステム登録を、海外の担当者が実施する場合は、適切な連携を行う。 案件拡大機会の創出 ・導入プロジェクト遂行中に、案件拡大の機会が生じた場合、顧客とのコミュニケーションにより要求事項を的確に把握する。 ・その後、担当営業もしくはカスタマーサクセスマネージャーと連携し、タイムリーに適切な提案を行う。 必要なスキル ・PM
Seeking a Billing Administrator to join a prestigious international law firm in Tokyo. This role involves detailed billing and invoicing tasks, supporting the firms legal professionals. Client Details A leading international law firm based in Tokyo, known
Job Requisition ID # 24WD79350 Position Overview We are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products. Do you enjoy
Who we are looking for Transfer Agency Japan offers client service for Asset Managers and Investors located in Japan, liaising with the Transfer Agency teams in State Street Ireland and IFDS Ireland, to provide Investor &
This is what you will do: The Launch Planning Lead will drive projects, generate insights, and make recommendations that will enable compliant, efficient, and effective execution of product launch preparation across Alexion’s portfolio to support successful
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to
Everyone at OANDA is focused on our vision to transform how our customers can meet all their currency needs. We are revolutionising the world of currency trading by providing innovative trading experiences, currency data and analytics
Menlo Securitys mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of
We are very excited to be building a small and efficient TechOps team at Octopus. Due to incredible growth around the world, we are looking for a knowledgeable and experienced Generalist based in the APAC timezone
About the role: Brightcove is looking to hire a People Generalist to work at our Japan Office and support the JAPAC region. The ideal candidate will be comfortable being in a multifaceted role with the mindset
About Mitsogo Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We
Andworx is hiring a SharePoint Content Management Specialist to play an important role in the development of collaborative mission and organizational content management solutions for our Federal Government customer. As a SharePoint Content Management Specialist, you
職種 正社員 職務明細 【About Catalina Marketing Japan】 Catalina has influenced shopper behavior by delivering personalized ads. We help CPG Brands, Retailers, and Agencies optimize at every stage of planning, execution, and measurement based on insights extracted
