カスタマーサービス担当 / Customer Assurance Manager Description - 【業務内容】 弊社PC製品・サービスを利用いただいている顧客のアカウントマネジメント/カスタマーサービス担当になります。 ・カスタマーフェーシング：定期的なMTGにセールスチームと参加し、インシデント報告やソリューションの説明、顧客ニーズのヒアリング等 ・社内のセールスチームとの協業 ・社内各部門から上がってきた顧客の故障情報をとりまとめ ・グローバルチーム（アジア、US、南米等）との協業 【必要なスキル】 ・カスタマーフェーシング、PMの経験 ・ITスキル ・法人顧客に対するカスタマーサポート経験等 ・ビジネスレベルの英語力、日本語力 ・グローバルチームとの協業経験があると尚歓迎 【応募書類】 ・職務経歴書（日英） ・履歴書（※任意。写真不要） 上記書類をアプライ時にアップロードをお願いいたします。 ＃Post-LI Applies advanced subject matter knowledge to solve complex business issues and is regarded
Sasol is a global integrated chemicals and energy company with a 70-year heritage. Through our talented people, we use our expertise and selected technologies to safely and sustainably source, manufacture and market chemical and energy products
Lectra Japan Ltd PLM Business Consultant INTRODUCTION Lectra develops premium solutions that give fashion, automotive and furniture companies the means to embark on Industry 4.0 with confidence. We empower brands, manufacturers and retailers by providing them
Company Description Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how you
It’s an amazing time to be joining Netflix as we continue to transform entertainment globally. Netflix is the worlds leading internet entertainment service with over 270 million paid memberships in over 190 countries enjoying TV series,
As a recognized authority and leading contributor within the practice, this senior-level consulting professional has broad understanding of solutions, industry best practices, multiple business processes or technology designs across multiple product/technology families. Works directly with Consulting
Requisition #: 14021 When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators
Organizational Structure/ 事業・組織構成の概要カスタマーサクセスサービス(CSS)主にミッションクリティカルな環境で、クラウド製品を含むオラクル製品をご利用しているお客様に対して、追加有償の製品サポートおよび保守・運用サービス、教育サービス等を提供することで、システムライフサイクルを通してお客様のオラクル資産の稼働率やパフォーマンスを最大化し、システムを安定稼働させるためのソリューションを提供する組織です。 Job Description/ 職務内容クラウド製品を含むオラクル製品を使用するシステムに対して締結される運用保守サービスのデリバ ーを遂行します。提供サービスのアカウント責任者であるTechnical Account Managerとして担当顧客に対してシステムライフサイクルの各ステージで適切なサービスを提案し、海外リソースを含めたエンジニアリソース 活用したシステム保守・運用サービスの提供を通じて、システムの安定稼働を実現します。 Roles & Responsibility/ 個人に期待する役割やミッションシステムの運用代行業務を行うサービスを提供する中で、運用上の課題を主体となって解決に導いたり、安定運用に必要な技術情報を取りまとめたり等、お客様への提案や管理を行います。また対象サービスの契約の維持および 当顧客への新規提案機会の創出に関する責任を負います。これら業務をお客様、および社内グローバルメンバーを含めた関係者(運用技術者、製品保守・開発エ ジニア、製品担当、営業担当など)と連携して遂行します。常にお客様と円滑なコミュニケーションを図り、提供するサ ビスについて顧客満足度を高 、組 の ジ に貢献します。 Must/ 必須のキャ ア、スキル、資格など1. 主にクラウドサービス上でのエンタープライズ向けシステム基盤の運用設計2. アカウント責任者として担 顧客のハンドリングの経験3. で Want/歓迎するキャリア、スキル、資格など1. プ (PMPその他同等 資格)2. NW クラウ システ (仮想化基盤、OS、Middleware等) ITIL
Work Location Type: Onsite As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered
As a recognized authority and leading contributor within the practice, this senior-level consulting professional has broad understanding of solutions, industry best practices, multiple business processes or technology designs across multiple product/technology families. Works directly with Consulting
As a recognized authority and leading contributor within the practice, this senior-level consulting professional has broad understanding of solutions, industry best practices, multiple business processes or technology designs across multiple product/technology families. Works directly with Consulting
About Remote Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance.
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves
Job Description: ■Mission Rakuten Payment provides cashless services that are close to users under its Unparalleled Open Strategy. Consulting Sales Department will identify strategic and operational issues through relationships with partner companies, and design and implement
You are a team contributor who enjoys working collaboratively Opportunity to innovate and drive pioneering business initiatives Together we can drive sustainable business growth for our clients Do work that matters: We’re undergoing a rapid transformation,
The Contracts Administrator job is comprised of either a Deal Specialist or a Deal Manager role. Both work in a multi-cultural environment and cover multiple countries and/or lines of business. The work is fast-paced and seasonal in
We are Assembly – and we’re not like the rest. We’re the modern alternative agency, bringing together industry-leading data, talent, and tech toFind the Change That Fuels Growthfor the best brands on the planet, including Lenovo,
Lectra Japan Ltd Pre Sales Manager INTRODUCTION We invite you to embark on a journey. A technological journey towards the evolution of our society and our industries, powered by Industry 4.0 and supported by Lectra. Software, equipment,
The Technical Sales Management department is the regional arm of our global Technical Sales Organisation, which links our Business Unit and our customer needs towards the central Power Solutions Team, responsible for the global Product Development
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout
